Kaare Baekgaard Posted October 12, 2018 Share Posted October 12, 2018 I updated to SP 1 yesterday and today I crash and have to restart my iMac (late 2015) every 15-20 minutes. The problem seems to be in working with ressources, and in particular HDRI maps. How do i revert to SP-zero? Regards Quote Link to comment
0 Nicolas Goutte Posted October 12, 2018 Share Posted October 12, 2018 (edited) Personally in such a case, I would simply re-install. May-be you will have to move away (while VW does not run) your VW 2019 user folder so that it is re-created by the next start. Edited October 12, 2018 by Nicolas Goutte Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted October 12, 2018 Vectorworks, Inc Employee Share Posted October 12, 2018 Close Vectorworks, then launch the Vectorworks 2019 Updater application (it should be in the regular Vectorworks 2019 application folder) and then click Advanced Options. Hold the Alt/Option key down while this dropdown menu is open, and you should see a selection for Change Version. From there you should be able to select SP0. 2 Quote Link to comment
0 Kaare Baekgaard Posted October 12, 2018 Author Share Posted October 12, 2018 Thanks Quote Link to comment
0 Vectorworks, Inc Employee Walid R. Posted October 12, 2018 Vectorworks, Inc Employee Share Posted October 12, 2018 Hi Kaare, Would you be able to send me the crash log? We want to investigate this issue further. Thanks for your help! Quote Link to comment
0 jnr Posted October 12, 2018 Share Posted October 12, 2018 I'm going back too. Problems galore with SP1. Really really slow graphics, 0 was faster. Walls disappearing in plan but show up in 3-D, walls disconnecting. Now restarting about once an hour. WTF Quote Link to comment
0 mjm Posted October 12, 2018 Share Posted October 12, 2018 (edited) On SP-1 I am patiently waiting for an incredibly simple viewport to shift from unshaded polygon back to wireframe, and it's been minutes already. When that has completed, I will shut down 2019, as it's wasted another few hours of my life and my client's money. When I see steady user reports here that it's stable, I'll move forward with it. SP-1: Not better. 2018 SP-latest: • the viewport from wireframe to unshaded poly: 1:22 mins • the viewport from unshaded poly to wireframe: under ten seconds, as expected Edited October 12, 2018 by mjm more data added Quote Link to comment
0 Kevin McAllister Posted October 13, 2018 Share Posted October 13, 2018 (edited) 1 hour ago, mjm said: On SP-1 I am patiently waiting for an incredibly simple viewport to shift from unshaded polygon back to wireframe, and it's been minutes already. When that has completed, I will shut down 2019, as it's wasted another few hours of my life and my client's money. When I see steady user reports here that it's stable, I'll move forward with it. SP-1: Not better. 2018 SP-latest: • the viewport from wireframe to unshaded poly: 1:22 mins • the viewport from unshaded poly to wireframe: under ten seconds, as expected What system are you running it on? It looks like your forum signature hasn't been updated in a while. Overall VW2019 has been fairly stable for me (both SP0 and SP1). I'm running the same laptop as in your signature. Kevin Edited October 13, 2018 by Kevin McAllister Quote Link to comment
0 mjm Posted October 13, 2018 Share Posted October 13, 2018 (edited) 26 minutes ago, Kevin McAllister said: What system are you running it on? It looks like your forum signature hasn't been updated in a while. Overall VW2019 has been fairly stable for me (both SP0 and SP1). I'm running the same laptop as in your signature. Kevin Thanks for your question Kevin. System is the same as in sig except I am now on High Sierra 10.13.6 2019 Sp01 seems to run reasonably for 30 - 60 mins, then bogs down. I don't have time for that. I can make a cup of coffee from scratch before many types of operations complete. Not productive. 2018 SP-latest runs reasonably smoothly from start till end of work day. Edited October 13, 2018 by mjm added revised Machine info Quote Link to comment
0 mjm Posted October 13, 2018 Share Posted October 13, 2018 This morning I found an email from a highly placed Vexctorworks executive, asking for input about my specific issues as described in my posts above. He asked for documentation on the workflow causing my issues. Instead of doing work-for-pay, as scheduled this morning I spent an hour or so recreating the scenario. While the 2019 Hidden Line render performed more predictably today, I encountered the dreaded 0:03 second black render, which was followed by the funny render shown below when I set the bounces to sixteen from four. The same file, down converted to 2018 with same render settings is shown in second render. I closed my reply to said exec thusly: "I hope you find this information of some use in solving the issues in this release. Please do know that, really and truly, I value reliability far more than new tricks. Trix are for kids. I eat oatmeal." 1 Quote Link to comment
0 Kevin McAllister Posted October 13, 2018 Share Posted October 13, 2018 20 hours ago, Kevin McAllister said: Overall VW2019 has been fairly stable for me (both SP0 and SP1). I may have spoken too soon. 19 hours ago, mjm said: 2019 Sp01 seems to run reasonably for 30 - 60 mins, then bogs down. ^ I'm having this issue now too with VW2018 file that was brought forward into VW2019. There's significant delays for simple operations. Restarting VW solves it for a little while and then it bogs down again. Kevin Quote Link to comment
0 mjm Posted October 13, 2018 Share Posted October 13, 2018 1 minute ago, Kevin McAllister said: I may have spoken too soon. ^ I'm having this issue now too with VW2018 file that was brought forward into VW2019. There's significant delays for simple operations. Restarting VW solves it for a little while and then it bogs down again. Kevin Kevin, I am truly sorry for your troubles. I have used VW all these years because it has relatively reliably assisted me in creating the vision my clients keep coming back for. When I create something in VW for client review, I can comfortably say:"What you see is what you get." To get to that place lately has been terminally frustrating. I have hope VW sees this situation for what it is: an opportunity to make good a pretty big mistake, and to do so. Quote Link to comment
0 Vectorworks, Inc Employee Walid R. Posted October 15, 2018 Vectorworks, Inc Employee Share Posted October 15, 2018 @Kevin McAllister Hi Kevin, Could you send me the file to investigate the delays you're experiencing? Thanks for your help! Quote Link to comment
0 Kevin McAllister Posted October 15, 2018 Share Posted October 15, 2018 54 minutes ago, Walid R. said: @Kevin McAllister Hi Kevin, Could you send me the file to investigate the delays you're experiencing? Thanks for your help! I've sent the file via a PM. Thanks for the followup! Kevin Quote Link to comment
Question
Kaare Baekgaard
I updated to SP 1 yesterday and today I crash and have to restart my iMac (late 2015) every 15-20 minutes.
The problem seems to be in working with ressources, and in particular HDRI maps.
How do i revert to SP-zero?
Regards
Link to comment
14 answers to this question
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