Bunbun Posted June 19, 2018 Share Posted June 19, 2018 In the last few weeks it takes me 9 minutes to load vwx 2017. Anyone know why is this suddenly happening? Having read through some of the other forums there is a problem with slow loading of 2018 but my 2017 was relatively ok until now. Is it because I downloaded another updated resource library? Does anyone have any suggestions to make it quicker? Quote Link to comment
Nicolas Goutte Posted June 19, 2018 Share Posted June 19, 2018 There is an option to always use local help "Use local help even if an Internet connection is available" (Vectorworks Preferences, Tab Session. Make sure that this one is switched on. (However it might be other problems too, but you can start by using this hack.) Quote Link to comment
Nicolas Goutte Posted June 19, 2018 Share Posted June 19, 2018 This trick is described in an old knowledge base post: Quote Link to comment
Bunbun Posted June 19, 2018 Author Share Posted June 19, 2018 Thanks Nicolas. I'll try that! Michelle Quote Link to comment
Bunbun Posted June 21, 2018 Author Share Posted June 21, 2018 No luck with that. In fact, closing down is now equally as prolonged. Result is a crushingly slow and frustrating process. Also generally slow in saving etc. Should I re install or something? Quote Link to comment
Nicolas Goutte Posted June 22, 2018 Share Posted June 22, 2018 If you have extended delays at start and at end, then it could be the transmission of usage data that could goes wrong. In the same tab of the preferences, there is a popup "Error reporting". Try to set it to "Send nothing" and see if it becomes better (perhaps you will not see an effect immediately). Quote Link to comment
Bunbun Posted July 10, 2018 Author Share Posted July 10, 2018 Still having the same problem. Sitting around for 10 minutes while VWX 2017 status shows "loading Landmark workspace"... Can anyone please suggest anything? Ive tried the other suggestions bt it makes no difference. Is anyone having the same problems? Thanks in desperation Quote Link to comment
Nicolas Goutte Posted July 10, 2018 Share Posted July 10, 2018 Check your VW user folder (without VW running). Move away from the folder all .dmp files and also the files "VW User Log.txt" and "VW User Log Send.txt". Is it better for you after that? Quote Link to comment
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