Fra Red Posted June 6, 2018 Share Posted June 6, 2018 Hi, I'm trying to get the student license for Vectorworks but I'm having some problems appending my proof of enrollment in my student vectorworks account to have my educational account verified. I have made a picture of my student card, which report as required my name, university and expiration date; the file is a .png and weights less than 4 mb. I've appended it several times and the site tells me "profile updated", but when I check under "UPDATE MY ACCOUNT" it is reported that my "Your Current Proof of Enrollment" is "(none)". How can i fix this? Am I doing something wrong? Thanks Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted June 6, 2018 Vectorworks, Inc Employee Share Posted June 6, 2018 Not your mistake, looks like your account was stuck in a halfway finished state after you uploaded the proof. You should now be good to go, let me know if it gives you any other trouble. Quote Link to comment
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