Lighting Device 3D Rotation Troubles

[Wesley Burrows 72]

I share files with a freelance LD (who is also on 2018,  and we've been on the same SP's when working together) and he has said in files that originate from me, he is unable to 3D rotate a lighting device to be a floor fixture.   I simply do the below and it works fine for me.   And when he originates a document he can rotate them this way too,   but not one from me.   Just curious if anyone has any ideas.  

 

[klinzey 66]

Make sure you are both using SP3.

Do either of you have a customized OIP or custom fields added to the OIP? If so try exchanging a document using only the default OIP settings.