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Polina Bouli

Student License Extension Request

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Hello. Hi. I'm trying to get my license renewed. I haven't been using Vectorworks as much recently. I didn't realized that my student license was about to expire. I put in a request this afternoon and am wondering how long it will take to get approved. I start class tomorrow and I need Vectorworks. Thank you.

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Sunday of a holiday weekend is a bad time to try and do business.  ;-)

 

If you don't get something tomorrow morning, contact Customer Service directly and they should be able to help.

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Thank you! I just called them and they already updated my account status. All good to go!

 

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On 3/30/2018 at 5:52 PM, Polina Bouli said:

Hi! I tried to renew my student license, but it doesn't work.  Specifically, each time  I had completed installment, a window pops up saying that "Vectorworks cannot be activated because your software license has expired", although I installed the renewed student license. I have provided my proof of enrollment as well. I don't understand what I am doing wrong. Any suggestions how to deal with this issue?

 

Many thanks

Hi! I am also in a similar boat as Polina. I renewed my license, though I am still receiving the same pop up. Is there any way I can please get my license renewed before Monday?

 

Thankyou!

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