Jump to content
Polina Bouli

Student License Extension Request

Recommended Posts

Hi! I tried to renew my student license, but it doesn't work.  Specifically, each time  I had completed installment, a window pops up saying that "Vectorworks cannot be activated because your software license has expired", although I installed the renewed student license. I have provided my proof of enrollment as well. I don't understand what I am doing wrong. Any suggestions how to deal with this issue?

 

Many thanks

Share this post


Link to post

You should now be good to go, if it gives you any further trouble please let me know.

  • Like 1

Share this post


Link to post

@JimW  Hi Jim, I've been having a similar problem. I've requested an extension but the application is not responding and keeps crashing. any help would be greatly appreciated.

Regards

Aqib

 

  • Like 1

Share this post


Link to post

@JimW 

Hi Jim, 

 I tried renewing my student license, before the software expired. I sent a request for an extension a couple of weeks before it actually expired thinking when the expiration date arrived it would automatically extend but alas that did not happen and it expired on me. Well, nowI have sent another extension request, so i just wanted to know how long it takes to approve or how long ill have to wait for my VW to startup again.

 

cheers

 

Share this post


Link to post

@maqibkkhan and @Tommi you both should be good now. If the problem persist please let me know. 

  • Like 1

Share this post


Link to post

Hi, I am also getting this pop-up however when I login to Vectorworks online there are no issues with my account. Not sure if I have to request an extension on the license, and if so, how do I do this? Any help or advice would be appreciated, thanks.

 

 

Share this post


Link to post
1 minute ago, JessicalucyS said:

Hi, I am also getting this pop-up however when I login to Vectorworks online there are no issues with my account.


Approved, looks like it may have gotten stuck on our end. It should be emailing you shortly.

Share this post


Link to post

@JuanP Hi there, I have requested an extension on my student license and as I am in the middle of my masters I'm in quite a rush! just wondering how long it would take to be approved? thanks

Share this post


Link to post
1 hour ago, cormactierney said:

@JuanP Hi there, I have requested an extension on my student license and as I am in the middle of my masters I'm in quite a rush! just wondering how long it would take to be approved? thanks


You should be good to go, let me know if it gives you any trouble.

  • Like 1

Share this post


Link to post

Hi, I am having the same issue as everyone above, how long does the extension request take? Thanks 

Share this post


Link to post
3 minutes ago, gen97 said:

Hi, I am having the same issue as everyone above, how long does the extension request take? Thanks 


You should now be approved, let me know if you do not receive an automated email shortly.

Share this post


Link to post

Same problem here. It says it has been renewed but it won't activate.  Thanks!

Share this post


Link to post
2 minutes ago, robk said:

Same problem here. It says it has been renewed but it won't activate.  Thanks!


Restart your machine and give it a try now, it should activate as expected.

  • Like 1

Share this post


Link to post
1 minute ago, JimW said:


Restart your machine and give it a try now, it should activate as expected.

Awesome it works! Thanks!!

Share this post


Link to post

@JimW,  I am having the same issue as everyone above, how long does the extension request take? I am in the week of completion of semester work, and need the extension of the approved student leave. Thanks 

Share this post


Link to post
13 hours ago, franharq said:

@JimW,  I am having the same issue as everyone above, how long does the extension request take? I am in the week of completion of semester work, and need the extension of the approved student leave. Thanks 


You should now be good to go, please let me know if it gives you any more trouble.

Share this post


Link to post

Hello @JimW it's me, another person having the same problem, but with an additional question. Does the extension give you access to the latest VW iteration, or does it confine you to the year which you received the software, which in my case was 2016?

Share this post


Link to post
On 6/2/2018 at 12:07 PM, Jory Meyers said:

Does the extension give you access to the latest VW iteration, or does it confine you to the year which you received the software, which in my case was 2016?


If you submit an extension, you keep the same version. You should see a Download section on your student portal where you can choose the latest version.

Share this post


Link to post

@Jim WilsonHi there, I requested an extension for my Vectorworks software license two days ago as I need to use the software asap. Do you know when I will receive confirmation if it got accepted? 

Edited by Natalie Morales

Share this post


Link to post

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now

×