Student License Extension Request

[Polina Bouli 0]

Hi! I tried to renew my student license, but it doesn't work.  Specifically, each time  I had completed installment, a window pops up saying that "Vectorworks cannot be activated because your software license has expired", although I installed the renewed student license. I have provided my proof of enrollment as well. I don't understand what I am doing wrong. Any suggestions how to deal with this issue?

 

Many thanks

[JimW 933]

You should now be good to go, if it gives you any further trouble please let me know.

[maqibkkhan 1]

@JimW  Hi Jim, I've been having a similar problem. I've requested an extension but the application is not responding and keeps crashing. any help would be greatly appreciated.

Regards

Aqib

 

[Tommi 0]

@JimW 

Hi Jim, 

 I tried renewing my student license, before the software expired. I sent a request for an extension a couple of weeks before it actually expired thinking when the expiration date arrived it would automatically extend but alas that did not happen and it expired on me. Well, nowI have sent another extension request, so i just wanted to know how long it takes to approve or how long ill have to wait for my VW to startup again.

 

cheers

 

[JuanP 15]

@maqibkkhan and @Tommi you both should be good now. If the problem persist please let me know. 

[JessicalucyS 0]

Hi, I am also getting this pop-up however when I login to Vectorworks online there are no issues with my account. Not sure if I have to request an extension on the license, and if so, how do I do this? Any help or advice would be appreciated, thanks.

 

 

[JimW 933]

1 minute ago, JessicalucyS said:

Hi, I am also getting this pop-up however when I login to Vectorworks online there are no issues with my account.

Approved, looks like it may have gotten stuck on our end. It should be emailing you shortly.

[cormactierney 0]

@JuanP Hi there, I have requested an extension on my student license and as I am in the middle of my masters I'm in quite a rush! just wondering how long it would take to be approved? thanks

[JimW 933]

1 hour ago, cormactierney said:

@JuanP Hi there, I have requested an extension on my student license and as I am in the middle of my masters I'm in quite a rush! just wondering how long it would take to be approved? thanks

You should be good to go, let me know if it gives you any trouble.

[gen97 0]

Hi, I am having the same issue as everyone above, how long does the extension request take? Thanks 

[JimW 933]

3 minutes ago, gen97 said:

Hi, I am having the same issue as everyone above, how long does the extension request take? Thanks 

You should now be approved, let me know if you do not receive an automated email shortly.

[cormactierney 0]

@JimW THANK YOU SO MUCH