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Student License Extension Request

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Same problem here. It says it has been renewed but it won't activate! This has been since Tuesday. Please help!

 

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Hello! @Jim Wilson

 

I requested to have my license renewed a few days ago, but it STILL hasn't been reactivated and I need Vectorworks for a project (deadline coming up quick!) Please help!

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On 11/23/2018 at 12:17 PM, natb said:

 Hello! I think this may have happened to me as well? However, I am unable to find anywhere on my account (my account homepage or elsewhere) to request an extension. I am hoping you can help me!

 

You should now be good to go, try activating again and let me know if it gives you any more trouble.

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@JimW Hi! I'm having the same issue with my student extension of license. I applied for an extension numerous times but still get an expiry notice when I open the program. Could I get some help with this? thanks! 

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On 11/28/2018 at 6:13 AM, Chloe Allen said:

@JimW Hi! I'm having the same issue with my student extension of license. I applied for an extension numerous times but still get an expiry notice when I open the program. Could I get some help with this? thanks! 

Your license is now approved, let me know if it gives you any more trouble.

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Im in the same situation! i requested an extension but its taking forever and i need to send a documents tomorrow!! please help!

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Hello! 

 

I requested to have my license renewed a few days ago, but it STILL hasn't been reactivated and I need Vectorworks for a project (deadline coming up quick!) Please help!

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Hello, I am also having issues with extending my student license.

 

When opening my Vectorworks 2018 it says that my license will expire on 12/13/2018. But then when I log into the student portal and try to update my details in order to request an extension it says that my license has already expired and I can therefore not update my profile nor request an extension.

I have a deadline coming up soon and I really cannot spare any time without the software.

Please help!

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On 12/1/2018 at 11:01 AM, Sammy said:

Im in the same situation! i requested an extension but its taking forever and i need to send a documents tomorrow!! please help!

 

14 hours ago, jakestein98 said:

Hi there,

 

I am having similar problems to Aislinn and Sammy above. Looking for help!

 

On 12/2/2018 at 9:17 AM, Stephanie v Luijk said:

Hello, I am also having issues with extending my student license.

 

When opening my Vectorworks 2018 it says that my license will expire on 12/13/2018. But then when I log into the student portal and try to update my details in order to request an extension it says that my license has already expired and I can therefore not update my profile nor request an extension.

I have a deadline coming up soon and I really cannot spare any time without the software.

Please help!

 

On 12/1/2018 at 11:16 AM, Aislinn McCarthy said:

Hello! 

 

I requested to have my license renewed a few days ago, but it STILL hasn't been reactivated and I need Vectorworks for a project (deadline coming up quick!) Please help!


For the US licenses, you should now be good to go. For the users that have a license through their distributor, I have notified those distributors directly and they should be able to correct it.

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Hi, I have the same issue right now, I submitted my proof of education but nothing is happening. Please help, it's quite urgent! Thank you!

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Hi,

The student portal is telling me that my account has expired, but requesting a renewal does not seem to have worked?

Also, is it possible to download VW2019 as a student? 2017 crashes every time I attempt to launch.

Thanks,

Danielle 

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Hello there. I have requested an extension to my student license and I was wondering how long it would take? I am doing masters and I have a deadline coming soon. Thank you!

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Hi @Jim Wilson 

 

I just submitted an extension for my Vectorworks account and am hoping to get it approved asap! Can you assist me with this? I'll need to be using Vectorworks tomorrow and so need it very urgently.  

 

Thank you so much for understanding!

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Hi, another person in the same situation as everyone else in this thread. I've submitted the extension request. Just wanting to confirm how long the process takes?

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Hi @jim wilson  I'm having the same problem as everyone else. We are starting to build and I need to get our drawings ready.

 

Thanks!

 

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I've requested an extension a couple days ago and I still haven't get renewed. Can i please get some help?

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Same problem as everyone else, I requested an extension a couple days ago and uploaded a new proof of enrollment. Is there anything else I need to do to get my license back? Thank you.

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Dear @Jim Wilson,

 

I'm also having the same problem as the rest. I requested for a student license extension a few days ago but up until now there's still no news.

 

Please help. I'm nearing a deadline soon.

 

Thanks

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Hi Jim, 

 

I've been experiencing the same issue with requesting for an extension, I updated my proof but I still receive " Thank you for your interest in Vectorworks! We will review your request shortly." for the past 4 days. and I cannot open Vectorworks.

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