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I cannot activate the student version Vectorworks


Eugene

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  • Vectorworks, Inc Employee

A "Communications Problem" error can be firewall, vpn or antimalware software on your end, but it can also indicate a server issue. Your license itself is most likely active and fine.

If you connect to a different network (public wifi often works fine) if you previously went through home or school and this message still appears, get in touch with tech@vectorworks.net directly and they can troubleshoot with you.

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