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Kbase article for where to find user logs


Christiaan

Question

@JimWI just had an engineer ask me for user logs and I can't remember where to retrieve them, so I went looking for a kbase article but couldn't find one. Can we have one please?

 

I assume it's the VW User Log.txt in the application support folder, but an article would be great none the less. It could explain the behaviour of the logs too. How far they go back etc.

Edited by Christiaan
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  • Vectorworks, Inc Employee
4 hours ago, Christiaan said:

@JimWI just had an engineer ask me for user logs and I can't remember where to retrieve them, so I went looking for a kbase article but couldn't find one. Can we have one please?

 

I assume it's the VW User Log.txt in the application support folder, but an article would be great none the less. It could explain the behaviour of the logs too. How far they go back etc.


Agreed! Done:
 

 

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