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Christiaan

Kbase article for where to find user logs

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@JimWI just had an engineer ask me for user logs and I can't remember where to retrieve them, so I went looking for a kbase article but couldn't find one. Can we have one please?

 

I assume it's the VW User Log.txt in the application support folder, but an article would be great none the less. It could explain the behaviour of the logs too. How far they go back etc.

Edited by Christiaan

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Hi Christiaan,

You assumed right.

Provided the Preference is switched on it tells you what files you opened, saved and printed.

It doesn't show you opened the file and then went for coffee.

 

Regards,

Gerard

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4 hours ago, Christiaan said:

@JimWI just had an engineer ask me for user logs and I can't remember where to retrieve them, so I went looking for a kbase article but couldn't find one. Can we have one please?

 

I assume it's the VW User Log.txt in the application support folder, but an article would be great none the less. It could explain the behaviour of the logs too. How far they go back etc.


Agreed! Done:
 

 

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