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Vectorworks Cloud Services is Disconnected


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I seem to have lost connection with cloud services after installing Service pack 2. When I click on log in I get the pinwheel followed by the red error message in the lower right. I thought it may have something to do with my firewall but it looks like it is allowing connections. Any help would be greatly appreciated. 

Cloud-02.jpeg

Cloud-03.jpeg

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  • Vectorworks, Inc Employee

Hello @aa.schump,

I am not sure of the exact circumstances under which this can happen, but it is usually resolved by re-starting Vectorworks. Please let me know if it still doesn't work for you and I can get more help from our engineers.

 

Best regards,

 

Iskra Nikolova

Quality Assurance Specialist

Vectorworks Cloud Services

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  • 2 weeks later...

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