Kaare Baekgaard Posted November 28, 2017 Share Posted November 28, 2017 (edited) The OIP randomly ceases to display information about selected objects. Is anyone else getting this? Please inform me on how to return to SP1 fast with service select – I am too busy to battle with this problem. Regards Edited November 28, 2017 by Kaare Baekgaard Quote Link to comment
0 zoomer Posted November 28, 2017 Share Posted November 28, 2017 21 minutes ago, Kaare Baekgaard said: Is anyone else getting this? Yes. Quote Link to comment
0 mjm Posted November 28, 2017 Share Posted November 28, 2017 48 minutes ago, Kaare Baekgaard said: The OIP randomly ceases to display information about selected objects. Is anyone else getting this? Please inform me on how to return to SP1 fast with service select – I am too busy to battle with this problem. Regards Hello Kaare; I wrote about this a bit ago, shortly after installing VWX 2018 SP 2. A restart seemed to have fixed the issue. @JimWasked me to send a file if reproducable, but happily, no joy there—so far. https://forum.vectorworks.net/index.php?/topic/53233-vw-2018-sp2—what-happened-to-the-oip/&page=0#comment-267145 Quote Link to comment
0 Kaare Baekgaard Posted November 28, 2017 Author Share Posted November 28, 2017 Just now, mjm said: Hello Kaare; I wrote about this a bit ago, shortly after installing VWX 2018 SP 2. A restart seemed to have fixed the issue. @JimWasked me to send a file if reproducable, but happily, no joy there—so far. https://forum.vectorworks.net/index.php?/topic/53233-vw-2018-sp2—what-happened-to-the-oip/&page=0#comment-267145 I restarted, but it did not fix the issue, alas. Quote Link to comment
0 mjm Posted November 28, 2017 Share Posted November 28, 2017 Just now, Kaare Baekgaard said: I restarted, but it did not fix the issue, alas. First, let me say (as I did not in the first post) I do feel your pain. And lucky that gremlin has not raised it's head since. Hmm—can you send that file to JimW so enhineering can have a looksee? Quote Link to comment
0 Kaare Baekgaard Posted November 28, 2017 Author Share Posted November 28, 2017 1 minute ago, mjm said: First, let me say (as I did not in the first post) I do feel your pain. And lucky that gremlin has not raised it's head since. Hmm—can you send that file to JimW so enhineering can have a looksee? Sure, later. Right now I need to finish a project. Jim, do you know how to backstep to SP1 with Service Select? Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted November 28, 2017 Vectorworks, Inc Employee Share Posted November 28, 2017 13 minutes ago, Kaare Baekgaard said: Sure, later. Right now I need to finish a project. Jim, do you know how to backstep to SP1 with Service Select? You would need to completely uninstall Vectorworks 2018 SP2 and reinstall with a Vectorworks 2018 SP1 full installer. The quickest way to get a localized installer is from your distributor, if you use the standard US version I can send you a link directly. Quote Link to comment
0 Kaare Baekgaard Posted November 28, 2017 Author Share Posted November 28, 2017 Just now, JimW said: You would need to completely uninstall Vectorworks 2018 SP2 and reinstall with a Vectorworks 2018 SP1 full installer. The quickest way to get a localized installer is from your distributor, if you use the standard US version I can send you a link directly. I use the standard, please send me the link, thank you. Quote Link to comment
0 nikihoops Posted November 29, 2017 Share Posted November 29, 2017 I was also getting this with service pack 1.....hasn't happened with SP2 yet but I've only installed it this morning so will see how the day goes. Quote Link to comment
0 Kaare Baekgaard Posted November 30, 2017 Author Share Posted November 30, 2017 Reversing to SP1 seems to have fixed it. I am not going to update again until SP3, so I guess it will be hard to pinpoint the problem, unless it proves to be a general issue. This is my hardware: Modelnavn: iMac Model-id: iMac16,2 Processornavn: Intel Core i5 Processorhastighed: 2,8 GHz Antal processorer: 1 Antal kerner i alt: 4 L2-buffer (pr. Core): 256 KB L3-buffer: 4 MB Hukommelse: 8 GB Boot ROM-version: IM162.0212.B00 SMC-version (system): 2.32f20 Serienummer (system): C02QCWCWGG77 Hardware-uuid: A8EFF701-E7A0-5C02-8A27-8E8A34904ED8 Quote Link to comment
0 HebHeb Posted December 3, 2017 Share Posted December 3, 2017 +1 having the same issue with SP1 Quote Link to comment
0 mjm Posted December 3, 2017 Share Posted December 3, 2017 I continue having this issue sporadically. Sometimes opening a different file seems to reset something, so when I return to the file in questions, the OIP is restored to normal. Quote Link to comment
0 Lars Tuxen Posted December 4, 2017 Share Posted December 4, 2017 I have had this problem since upgrading to VW2018. I have just about done everything there is to eliminate the problem. I Cleaned my computer from any menu add ons, virus application, validated fonts and clean install of High Sierra and VW2018....alas no change, the problen persist to pop up. In combination with the "UNDO" action that jumps back in history in random steps I am really getting frustrated. This is affecting my business...please VW solve these two bugs. OIP palette malfunction.pdf Quote Link to comment
0 nikihoops Posted December 4, 2017 Share Posted December 4, 2017 I had this UNDO problem previously and there was a thread about it. Here is what I posted: "Spoke to UK tech support who have logged the issue and also had me delete the 2017 preferences/library from my machine. They said not to delete VW 2017 though incase I need to revert back to using it if this issue carries on"I carried out the above and the undo issue has stopped. Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted December 4, 2017 Vectorworks, Inc Employee Share Posted December 4, 2017 Moved this thread to Troubleshooting, anyone else experiencing this please upvote this issue at the top left of the original post, thank you! If you are able to replicate it on command however, PLEASE contact me directly with steps. I get this randomly myself and it's driving me nuts too, but so far havent been able to make it happen on command. Quote Link to comment
0 Lars Tuxen Posted December 4, 2017 Share Posted December 4, 2017 Hi Jim, I cant replicate on it command. When I experience it I close and open the file and it seems okay. After a few minutes the UNDO command flips out and the OIP goes into hiding info. I hope the engineers can find out whats triggering it. Quote Link to comment
0 Vectorworks, Inc Employee PVA - Admin Posted December 4, 2017 Vectorworks, Inc Employee Share Posted December 4, 2017 16 minutes ago, Lars Tuxen said: After a few minutes the UNDO command flips out and the OIP goes into hiding info. Do these two issues always seem to come at the same time, or do they sometimes present on their own? Quote Link to comment
0 Lars Tuxen Posted December 4, 2017 Share Posted December 4, 2017 Difficult to say for sure. The OIP is in use all the time so I experience it more often whereas the UNDO command is more seldom used but I would say that it is both at the same time and also independently. Quote Link to comment
0 Kevin McAllister Posted December 4, 2017 Share Posted December 4, 2017 1 hour ago, JimW said: Do these two issues always seem to come at the same time, or do they sometimes present on their own? The only time I've seen the OIP issue was after the Undo command jumped back many more steps than it should. I've only seen happen the one time, using SP2, and I had to restart VW to make it go away. It happened while I was editing a container object (multiple extrude) within a container object (group) which is where most problems I see with VW occur. It was a new file (an example I was creating for the forum) from a VW template. I tried to get it to replicate but I didn't have any success. Kevin Quote Link to comment
0 peterhill Posted December 6, 2017 Share Posted December 6, 2017 On 29/11/2017 at 7:34 AM, Kaare Baekgaard said: The OIP randomly ceases to display information about selected objects. Is anyone else getting this? Please inform me on how to return to SP1 fast with service select – I am too busy to battle with this problem. Regards Yes, but it happened with SP1 and the original release of VWA2018 as well as SP2. I'd have to go back to VWA2017 for a stable release, and I doubt I'd get a refund from Service Select. The problem doesn't happen all of the time – sometimes it takes an hour before the OIP behaves this way, sometimes longer, but today it was after only 15 minutes. If I save the file the OIP recognises the object selected, but then I have to save constantly, for each selection. A restart can help, but not for long. A ridiculous waste of time. Quote Link to comment
0 Lars Tuxen Posted December 6, 2017 Share Posted December 6, 2017 Hi peterhill, I have the exact same experience as you.The different timespan between the moments when it occur is frustrating and make it impossible to analyze what is triggering it. Just when you think it has stopped...it comes back. I have been thinking about going back to VW2017 but at the moment I am on a deadline so I simply dont have the time and it seems wrong having to do it. I am hoping for a soon release of VW2018 / SP3 with a fix of this OIP issue as it is driving me nuts. Quote Link to comment
0 nikihoops Posted December 7, 2017 Share Posted December 7, 2017 Since updating to Service Pack 2 for VW2018 my OIP has been working fine....must be something conflicting on your machine with VW. Have you tried calling your local technical support? The UK one was extremely helpful when I spoke to them about my undo's jumping. Quote Link to comment
0 Benson Shaw Posted December 7, 2017 Share Posted December 7, 2017 (edited) Not sure if this is related, but at least is another way OIP is not always fully functional: 1. OIP does not populate quickly if MANY objects are selected or if that giant selection is operated on (deselect, change view, etc). But it gets there eventually. 2. While it churns (beach ball), none of the OIP data fields are visible, ie not just that no values are displayed, but rather no fields are present. The Perim and Area text is the only visible element below the Layer field (but no values are present). During this churn time, the A & P characters have stacked up characters or some superimposed image. This clears to normal text when the churn is complete, and the area and perim values populate, often with values in the tens or hundreds millions. This is observed while working with giant sets of GIS objects imported via Shapefiles. After importing several layers for whole county or whole city (parcels, pave edge, building outlines, etc), the vwx file size is several hundred MB. These georeferenced objects are centered about 300 miles west of the drawing origin. So, quadruple problem - big file, tens or hundreds thousands of objects, data attached to each, and they are way distant from object origin. I think I will have some questions about working with these data/object sets in another thread. -B Edited December 8, 2017 by Benson Shaw muddy to partially clear? Quote Link to comment
0 Laura Stone Posted December 15, 2017 Share Posted December 15, 2017 Also having problems with the OIP since installing 2018. Particular issue with the data tab which refuses to display which records are attached to the selected object. When this happens I cannot move the bar between the formats and the input section. Undocking the OIP seems to allow the display to act normally, but I want to have it docked. Quote Link to comment
0 nikihoops Posted December 15, 2017 Share Posted December 15, 2017 Might be worth calling your local tech support. I'm also on 2018 but my OIP is fine now (not sure what has changed) so could be something conflicting on your machine with VW. Quote Link to comment
0 J. Wallace Posted December 18, 2017 Share Posted December 18, 2017 I'm having issue with the OIP pallet today, does not display the highlighted item unless you select File>save. Quote Link to comment
Question
Kaare Baekgaard
The OIP randomly ceases to display information about selected objects.
Is anyone else getting this?
Please inform me on how to return to SP1 fast with service select – I am too busy to battle with this problem.
Regards
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