2018 SP2 - Soft Goods Tool Breaks

[Wesley Burrows 72]

In a similar fashion to the way SP1 broke the truss tool for many people until a user preferences/folder delete/reset,  it seems the softgoods tool has become the latest victim in SP2.   The same fix for the truss tool worked for soft goods.  FYI.

[Yordan Kostadinov 11]

Thanks for your report. We updated the installer to address this problem, It should get published really soon (Installer 3). Instead of the entire preferences folder you can delete only the RuntimeCache folder located in the Plug-ins user folder, that's what the updated installer does.

[robinson 0]

Had the same issue, trashing the RuntimeCache resolved it though.

 

However, is the RuntimeCache needed as VW didn't rebuild this folder?

Edited November 28, 2017 by robinson

[corbinhand 3]

Same issue! help please! big deadline coming up!

[Wesley Burrows 72]

3 hours ago, corbinhand said:

Same issue! help please! big deadline coming up!

 

You need to delete the folder "RuntimeCache" from:

 

/Users/yourusername/Library/Application Support/Vectorworks/2018/Plug-ins/

[corbinhand 3]

I did... still not functioning. Also, re-ran the SP2 installer and still no luck. 

[Wesley Burrows 72]

On 12/2/2017 at 12:03 AM, corbinhand said:

I did... still not functioning. Also, re-ran the SP2 installer and still no luck. 

 

 

Have you tried:

 

1.  Close out of Vectorworks

2.  Rename  /Users/yourusername/Library/Application Support/Vectorworks/2018 to something like /Users/yourusername/Library/Application Support/Vectorworks/2018-OLD . (This will reset any user customizations to default.   But you can copy workspaces, plugins etc back over from the 2018-OLD folder.

3.  Relaunch Vectorworks and test.

Edited December 4, 2017 by Wesley Burrows