techsupport Posted June 15, 2004 Share Posted June 15, 2004 Help! VW10.5.1 keeps quitting with the message: "A Vectorworks dongle has been found but it does not match the one specified by your serial number. Vectorworks will now quit" I only have 1 VW package, never swapped dongles with anyone, checked serial number in application (when it does let me in), swapped dongle USB ports, etc, etc..... The only changes I have recently made is switching to Windows XP Professional (re-formatted hardrive, re-installed software, etc), and getting broadband to make life easier(!) - but internet connection is not live when VW is quitting. Please help. Tim [ 06-15-2004, 04:48 AM: Message edited by: techsupport ] Quote Link to comment
Guest Posted June 15, 2004 Share Posted June 15, 2004 You need to edit the registry to remove the nemetschek folder references, delete the VW folder, and reinstall. Quote Link to comment
techsupport Posted June 15, 2004 Author Share Posted June 15, 2004 ok - bit thick and new to all this - what "registry" and where is it?! Quote Link to comment
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