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10.5 - "dongle does not match" messages

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VW10.5.1 keeps quitting with the message:

"A Vectorworks dongle has been found but it does not match the one specified by your serial number. Vectorworks will now quit"

I only have 1 VW package, never swapped dongles with anyone, checked serial number in application (when it does let me in), swapped dongle USB ports, etc, etc.....

The only changes I have recently made is switching to Windows XP Professional (re-formatted hardrive, re-installed software, etc), and getting broadband to make life easier(!) - but internet connection is not live when VW is quitting. Please help.


[ 06-15-2004, 04:48 AM: Message edited by: techsupport ]

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