JYA

Troubleshooting on Project Sharing - The commit operation cannot be performed now because the Project File is in use by another user.

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Hi!

 

I've got a project set up on Vectorworks Project Sharing.  Currently I am the only user on the project.

When I tried to save and commit my individual file to the main file, I get an error that reads, "The commit operation cannot be performed now because the Project File is in use by another user - You need write access to Project File in order to commit your changes.  However, the Project File is temporarily locked by the operation of another user.  Your operation should succeed if retried in a few seconds." 

 

I have tried to open the main file, then 'close and release' to solve the problem, but the same error message still pops up when I save retry saving and committing my individual file.

 

Can anyone help me work out why this is the case?

 

Thanks for your help in advance!

 

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Don't know the reason for the error, but try saving the file as a regular .vwx file and then re-sharing it. That night solve the issue...temporarily at least.

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Hi JMR,

 

Thanks for the tip, I will do just that.  I guess it isn't perfect, but will solve the issue for now.

 

Thanks again!

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Sigh, I spoke too soon.  Even after breaking off the project sharing, and then re configuring project sharing with the new file, I am still getting the same error message.

 

Really unsure what to do now.

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Where are your files located? The recommendation here was that the working file should be stored locally, and the project file on the server.

 

BTW if you (or anyone else) open the main project file, VW will always create a new working file for you from it. You should only open your working file when you work. Maybe there is some duplication happening that confuses the system?  Accessing the project file under different credentials eg. on an office desktop computer or on a home laptop will create two working files, if the logins are different.

 

 

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We are also having this problem in our office - Right now I am the only person working on the project sharing file, everyone else is out to lunch (and have closed the file). I'm still getting '...cannot be checked out now because the Project File is in use by another user...' - repeatedly in fact.

 

Update: I've tried saving the Working File locally as suggested by @JMR- But still having the same problem

Edited by Asemblance

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We've had the same problem in our office this morning. It's very frustrating. We tried a few different methods to dry and resolve it, listed below, but the only solution we could find was to to do as @JMRsuggested and "Save A Copy As..." a standard .vwx file and re-build the project sharing files from scratch. Particularly frustrating if not all users have committed all their unsaved changes before this issue arrises.

 

Options we've tried that don't work:

  • Delete the working file and try re-creating it by opening the project file
  • Deleting the user from the project sharing dialog and get them to start their own files again
  • Opening the working file and clicking revert int he project sharing menu
  • Saving the working file locally
  • Resetting document preferences in the project sharing dialog box

It feels like there should be something like a "reset/release all current activity and check out all objects" option to repair whatever is becoming corrupt in the project file.

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Time to service pack project sharing, NNA?  It's beta as it is, there is no denying it.

 

I'm getting false alarms about the project file containing information missing from the working file. Again. The working file is just fine.

 

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