I'm trying to help a user with these issues. I'm making this post to gather more information to either inform my bug report or provide an informed solution to the user.    Primarily, I would like to establish if anyone else has experienced the following symptoms/issues when using Callout Notes and Keynote Legends, with a Notes Database.    Issue 1: Notes previously in the database no longer being there. (As evidenced by inspecting a copy of the backed database file).  Issue 2: Keynotes and their respective listing in a Keynote Legend disappearing.    From what I understand, these issues occurred under the following conditions:  New Vectorworks document created from template.  Previous Notes Database file duplicated for use with this project only.  (Database is stored on a local network server, but the Vectorworks file is on the computer being used).  Callout Tool Preferences used to select the duplicated database file.  Notes placed as Keynotes, on Sheet Layers in Viewport annotations.  (Notes Manager 'Prefs...' set to save changes when dialogue is closed, 'OK')  Keynote Legend/s created on Sheet Layers (not in Viewport annotations).  File saved, then closed.  File later reopened.  Some Keynotes and the respective items in the Keynotes Legend are missing, but other instances of these Keynotes are still present on one other Sheet Layer and listed in the Keynote Legend on that Sheet Layer.  The Keynotes that disappeared were not present in the original database before it was duplicated for use with this project. They were created during this project.  When using 'Reconcile Notes' the following error comes up for some notes: "Cannot find the selected note in the Database". - All the notes in this instance start with the same prefix / naming convention, 'GF-PF' and are found in varying quantities in Keynote Legends on several Sheet Layers.    I see potential for this discussion to start a torrent of contribution, so please note I am not the user so getting more info from them or testing every remedy offered might be limited. The conditions supplied above are intended to inform what variables might be involved for others with these issues to consider, and to help inform the scope of these issues. The most important factor for me is to establish if anyone else has experienced the following symptoms/issues.    Thanks!  Jeremy