Davide Posted March 30, 2004 Share Posted March 30, 2004 We have several users who access the server to work form files that in most cases where converted from V9 to 10. For some reason, two users cannot open VW files anymore from the server. When clicking on them, nothing happens. If they copy the files on their machine then it works. We tried uninstalling the older versions (9.5-9.5.1) at no avail. We tried reassigning the type of program / extension that those file require to be opened by VW, either thru folder-view-file types etc or thru the properties from each file or specifying open with...and even navigating to the VW 10.exe file. Other users can open those files even thru the server. Any help? Thank you Quote Link to comment
Guest Posted March 30, 2004 Share Posted March 30, 2004 What type of server do you have? (os) What OS are the local computers using? Have you checked permissions of the users to ensure they have read write capabilities of the folders and files? Can they log onto the network from another computer station and copy the files? Ex - there is a customer that CAN open the files from the server. Have one of the users that cannot log onto the working computer and see if they can copy the files. If they can't, it's in the user permissions. [ 03-30-2004, 02:17 PM: Message edited by: Katie ] Quote Link to comment
Davide Posted March 30, 2004 Author Share Posted March 30, 2004 We are on windows 2000 professional. Those users that cannot open the files, they can copy them to their computer and then open them. So it's not the user permission, the files are "archive". They simply (and just them) cannot open them directly thru the server, by clicking on them. Nothing happens whether they have VW open or not. Quote Link to comment
Guest Posted March 31, 2004 Share Posted March 31, 2004 Can they go to Open within VW and open the files from the server? Quote Link to comment
Davide Posted March 31, 2004 Author Share Posted March 31, 2004 Katie, thanks for following up. Yes, they can open the files from within VW even if they are on the server. The double click on them doesn't work, no effect at all and only from these 2-3 machines. Again, this started after a little while that we installed v10 and converted v9 files. Quote Link to comment
Guest Posted March 31, 2004 Share Posted March 31, 2004 But the other computers that have the same OS don't have a problem? Quote Link to comment
Davide Posted March 31, 2004 Author Share Posted March 31, 2004 right, we are all within the same network with the same server it's as if those pcs don't recognize the vw files even though the vw icon is showing. Quote Link to comment
Guest Posted April 1, 2004 Share Posted April 1, 2004 If the file is on the local computer, can it be double clicked to open? Quote Link to comment
Davide Posted April 1, 2004 Author Share Posted April 1, 2004 yes, they can open it once it is copied to their machines and double clicked on. Quote Link to comment
Bret Posted May 21, 2004 Share Posted May 21, 2004 Our office has had the exact same problem with both versions 10 and 11...we are running Win2k as well. We can "Open" across the network and drag the file into VectorWorks to open it, but double-clicking only works if it's on the local hard drive. Thanks, Bret bret@taylorsyfan.com Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.