Random crashes related to openGL - VW2016 sp6 and VW2017sp4.

[PawelW]

Hi All

I got new machine with Ryzen CPU and from day one I started to have random VW crashes.

There is no particular pattern - VW will crash regardless from tool or action. It can even crash when I'm not doing anything in the moment and it even happens when working on simple files. It happens to both VW2016 and VW2017.

 

I checked Event viewer and apparently this is an issue with OpenGL driver (nvoglv64.dll) - I tried reinstalling/upgrading and downgrading drivers but with no effect.

Event viewer says that driver error code is 3, subcode 7 - on Nvidia community board it was advised to set power to maximum performance (in Nvidia panel) should this error happen -  but it didn't help.

 

Apart from VW everything else runs just fine - I have no other issue with any other software.

BIOS is up to date as well as all other drivers.

Graphic card was used before in my previous machine (win7 i7-2600k) and it worked just fine.

 

Did anyone have similar issue? I started to think this may be related to Ryzen. Did anyone have issues with this CPU?

 

Also I've noticed strange VW behaviour that I didn't encounter on my previous computer: when using eyedropper to copy attributes (i.e. between two simple objects like lines etc.) the whole navigation panel with classes resets itself and it lasts for 1-2 secs. 

 

Thanks in advance for any help.

 

Machine specs: 

Win 10 pro 64  + VW2016 sp6 and VW2017 sp4

CPU: AMD Ryzen 7 1700

Motherboard: ASUS PRIME B350-PLUS

16GB RAM DDR4-2400

Graphic card: Zotac GeForce GTX 970

Nvidia drv. version 384.76

Edited August 15, 2017 by PawelW