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VW Spotlight 2017 crashes when trying to open project file on Dropbox


Riley Casey

Question

I've just purchased and installed VW 2017 Spotlight on a MacBook Pro.  It appears to open my existing VW2015 Fundamentals  files just fine.  It also opens .vwx files created in VW2017 from my client's Dropbox.  When attempting to open .vwxp files on the same dropbox VW asks if I want  to open a working copy and when I click yes VW promptly crashes.  Other VW users on the project are able to open the project file without difficulty.  I've also copied the project file to my local drive and VW still crashes on attempting to open.

 I've asked VW support about this but have yet to hear back.  Does anyone have have any ideas how to resolve this?

 

Thanks

Edited by Riley Casey
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