Pelle Herfst Posted May 11, 2017 Share Posted May 11, 2017 Hello, I have a mayor problem which I just discovered in the Spotlight module. When I select a random lighting instrument and select "Edit" and perform a random edit, VW crashes immediately. This happens on all the Mac's we use VW on. Also we discovered an issue with Inserting Lighting Positions, this feature is not working properly anymore. I would appreciate a quick reaction on these issues !! Pelle Herfst Lighting Designer Westerdoksdijk 679 NL 1013 BX Amsterdam The Netherlands-EEC T: +31 20 62 06 212 M: +31 6 53 15 18 77 E: pelle@rapenburgplaza.nl W: www.rapenburgplaza.com Quote Link to comment
markdd Posted May 11, 2017 Share Posted May 11, 2017 Take a look through the tread above. It contains the answer you are looking for. I had the same issue and this solved it. good luck Quote Link to comment
Pelle Herfst Posted May 12, 2017 Author Share Posted May 12, 2017 Hi Markdd, I threw away the RunTimeCache as described in the thread but it did not solve the crashing problem for me unfortunately. Quote Link to comment
willburgher Posted May 12, 2017 Share Posted May 12, 2017 I have just come across this when trying to put shutters in on lights, no sign of the RuntimeCache in my plug-in folder Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted May 12, 2017 Vectorworks, Inc Employee Share Posted May 12, 2017 1 hour ago, Pelle Herfst said: Hi Markdd, I threw away the RunTimeCache as described in the thread but it did not solve the crashing problem for me unfortunately. 21 minutes ago, willburgher said: I have just come across this when trying to put shutters in on lights, no sign of the RuntimeCache in my plug-in folder If you already updated to the latest service pack (sp3) and removing the runtimecache did not resolve your issue, make sure to get in touch with support directly and they can get you sorted out. tech@vectorworks.net Quote Link to comment
rsearcy Posted May 22, 2017 Share Posted May 22, 2017 Any update to this issue? Same problem here when trying to add, edit or select a lighting instrument. Trashing the RuntimeCache did not help. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted May 22, 2017 Vectorworks, Inc Employee Share Posted May 22, 2017 Just now, rsearcy said: Any update to this issue? Same problem here when trying to add, edit or select a lighting instrument. Trashing the RuntimeCache did not help. Contacting tech@vectorworks.net directly is your next step in that case. Quote Link to comment
willburgher Posted May 25, 2017 Share Posted May 25, 2017 I have just had this issue resolved with the help of tech support. It was indeed the run time cache folder did you make sure to empty trash after deleting the file? Quote Link to comment
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