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10.5.1 Update on CD in UK?

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I'm not sure where to post this, but this looks like the best bet:

I'm living in the UK and purchased VW10Industry from an online retailer here. I would like to update to 10.5.1 but my internet connection is too slow to make downloading the files a viable option. I'd like to get the update on CD, if possible.

I was given contact details of someone in the UK, but they have never replied to my request. Should/How I contact Customer Service in North America to request this?

Has anyone else in the UK updated via CD?

Thank you

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