Keynote Legend Omitting Notes

[Josh NZ]

All our jobs use callout notes with one keynote legend.

On a job I had added a new note, and as such drew a manual revision cloud around it.

Days later I went back and noticed that the revision cloud no longer lined up with any text.

It made me curious as to what note was missing.

Upon opening a PDF I had generated I could see it was the new note I had added days before.

Assuming I had altered the callout incorrectly I went into the job and checked it was in fact set to include as a keynote on that same legend.

I then went back to legend, updated, sorted, removed gaps etc. Still didn't show.

Got a few extra staff to check that it wasn't just my eyes.

A member of staff pointed out that if you untick the "break text across columns" it will intermittently omit notes.

I thought this can't be right, pretty dangerous move to have notes omitted simply by choosing whether or not to split notes across columns.

 

Sure enough I ticked it, updated and that note plus others reappeared. Now to play the game of spot the difference to see what notes had also been omitted before.

 

I hate to think what other settings might cause presented information to be removed from our plans.

 

Do I dare ask if this is working as intended or a bug?

 

 

Edited May 25, 2017 by Josh NZ

[Josh NZ]

Still experiencing the above, any suggestions?

[Jeremy Best]

Hi @Josh NZ, 

 

By my reckoning this is a bug. IF this is still occurring after updating to SP4, please either submit this as a bug or send me the file exhibiting this problem (saved with the Keynote Legend in-view) and if I can recreate the symptoms I'll submit it as a bug. 

 

Or 

 

You could post this on the Troubleshooting forum... (where it might get more attention) 

or 

Use the Bug Submit page - to submit directly to Vectorworks software engineers.