Calila Posted March 3, 2017 Share Posted March 3, 2017 Hi all, I had a Pre-existing account with a Portuguese address, I am now in the UK and whenever I try to update my account even tough I am able to have the language in English I cannot change the country to UK or England. I am currently doing a Masters in London and need to download the software in English and sadly the only option that I have is to download the Portuguese 2017 version. Can someone help me with this issue please? Best wishes, Calila Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted March 3, 2017 Vectorworks, Inc Employee Share Posted March 3, 2017 Fastest way is to create a new student account and list your location as being the UK. There's no formal process for switching countries in the student portal yet. If this doesn't work for you, email tech@vectorworks.net and they can get you squared away. 1 Quote Link to comment
Calila Posted March 3, 2017 Author Share Posted March 3, 2017 Thank you for your help, I just created a new account with my Uni email and i am downloading the program as we speak! Cheers, Calila Quote Link to comment
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