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jmolina

Renderworks does not work

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Hello:
I have problems with renderworks for a long time, I can only use it in open GL mode, for now I can use the other options but quickly return the problem, if I want to use the other options I just do not see anything.
Does anyone know what the problem might be? Thank you

open gl.PNG

artistic renderwoks.PNG

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@jmolinaHI, You are using windows 7 Pro which in the rollout of VW there was supposed to be a file included that would be installed if windows did not have it. I suspect this is the issue. I had it on all the office computers that had only windows 7 Pro on them. I was sent a small file from VW Sydney which took a few seconds to install and after restarting VW all is fine.

Sometimes when you start VW you see the option for Renderworks but activate it the option dissapears.

Chase Jim for the patch.

HTH

Edited by Alan Woodwell

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I am sure Jim will appreciate a bit more information:

 

vwx version #

Platform

Type of computer

Operating system

Graphics card information

an include a copy of the file if possible

 

Providing these variables always helps to get to the bottom of the mystery.

 

 

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@Luis M RuizOh Sorry Luis, Jim does see so much. Refer to Post and The fix came from Dave Donley's suggestion (chief RW engineer).

 

Edited by Alan Woodwell

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@allan woodwell 

sorry Allan, my post was addressing jmolina. Thanks for the help you offered.

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On 3/3/2017 at 3:07 PM, Luis M Ruiz said:

I am sure Jim will appreciate a bit more information:

 

vwx version #

Platform

Type of computer

Operating system

Graphics card information

an include a copy of the file if possible

 

Providing these variables always helps to get to the bottom of the mystery.

On 4/3/2017 at 9:18 AM, Luis M Ruiz said:

Thanks guys , how do I contact Jim or Dave? I m using  windows 10 pro , vectorworks 2017,   intel core I7  3.4Ghz58bdbb39b3632_infovectorworks.PNG.b4b6bd4c25869bb9d490051cb9624bd1.PNG ghz, graphics card invidia . i m attaching a picture with the

 

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Thanks to all for the comments, fortunately I could solve the problem, it is a problem with the antivirus, which did not allow the correct operation. Thanks to Joseph Block, (Vectorworks)

Edited by jmolina

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