VW 2017 Not Loading

[LightingGuyFL]

I've searched through the forums about this, but I can't find any answers more recent than 2012. I've done some troubleshooting on my own as well with no luck.

 

Yesterday I installed a fresh copy of VW 2017 on my PC, and it is continually crashing on opening. I've reinstalled, and upgraded my video drivers, with no success.

When the application opens it immediately shows "Not Responding" and about a minute later the popup comes up stating "Vectorworks 2017 Application has stopped working" and asks me to close the program. The problem details it provides are as follows:

 

Problem signature:
  Problem Event Name:    BEX64
  Application Name:    Vectorworks2017.exe
  Application Version:    22.0.0.0
  Application Timestamp:    57c5cfed
  Fault Module Name:    StackHash_1dc2
  Fault Module Version:    0.0.0.0
  Fault Module Timestamp:    00000000
  Exception Offset:    0000000000000000
  Exception Code:    c0000005
  Exception Data:    0000000000000008
  OS Version:    6.1.7601.2.1.0.256.48
  Locale ID:    1033
 

Anyone familiar with this issue?

 

Thank you in advance for your help!

[PVA - Admin]

First, make sure to install SP2:

http://www.vectorworks.net/support/downloads/product-updates

 

After doing that the crashing may persist, if it does, reply back with the following from your machine: