Libraries not updating

[SamIWas]

Every time I start Vectorworks, it tells me I have libraries that are available for download/updating.  Yet, every time I tell them to update, I get an error message saying that I can't.  I have a feeling this is related to the fact that when I first tried to download the libraries, I was on the slow internet at work, and had to cut it off.  Any idea how to rectify this?  Do I just need to hunt down the existing libraries and delete them, then start over?

 

Edited February 25, 2017 by SamIWas

[rDesign]

@SamIWas- I found this other thread about this same issue. The latest post gives some instructions on how to possibly fix it. As the error message indicated, it sounds like a Permissions issue. HTH.

Edited February 25, 2017 by rDesign

[SamIWas]

Also, if I go to the "Download Content" menu, it will download, then pop up an error saying "Attempted to install three times and failed" or something like that.

[SamIWas]

59 minutes ago, rDesign said:

@SamIWas- I found this other thread about this same issue. The latest post gives some instructions on how to possibly fix it. As the error message indicated, it sounds like a Permissions issue. HTH.

 

Thank you!  Don't know how i didn't see that thread.  It does indeed seem to be a permissions issue, and you have to set them on every folder within Libraries in the application folder.