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to renew or not to renew (that is the question)

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As mentioned before, I don't think we'll be renewing. Fortunately we'll get 2019, but unfortunately we'll have to decide right afer it releases.

 

The real issue is our clients demanding Revit. That Revit will never have the features we enjoy with VW doesn't really matter. We will still use VW some, but the mix of bugs, update hassles and new features probably won't justify VSS fees.

 

The last handfull of tech support calls have just verified that the problems we're bugs. I got more help here, so thanks again to all! 

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I’m at my wits end because I cannot make Vectorworks 18 Fundamentals work.

VW17 worked; it had some worrisome issues but it was usable, and I was able to use all earlier versions,

all the way back to MiniCad.

I’m now on a Mac Pro (2013) with the latest Mojave beta, and VW18 goes into Zombie mode the instant I do anything with TEXT.

I have an expensive piece of software that I can’t use;  so I say goodbye, Vectorworks.

 

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3 hours ago, WWB said:

I’m at my wits end because I cannot make Vectorworks 18 Fundamentals work.

VW17 worked; it had some worrisome issues but it was usable, and I was able to use all earlier versions,

all the way back to MiniCad.

I’m now on a Mac Pro (2013) with the latest Mojave beta, and VW18 goes into Zombie mode the instant I do anything with TEXT.

I have an expensive piece of software that I can’t use;  so I say goodbye, Vectorworks.

 

It seems odd to base your opinion of a piece of software on your experience using it with an unsupported beta operating system. Here is the official knowledgeable article about Mojave compatibility - 

 

KM

 

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when I get asked, my advice is to pay for vss and keep Vectorworks up to date if it is your main tool for generating work.

 

It is cheaper in the long run to have Vectorworks up to date, rather than paying the price of not having tools that you need. 

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I foresee no major improvements in 2019 so the question arises again. However we have renewed VSS for another year but more out of loyalty and with the hope there will be a significant improvement in speed and performance as a preference over add ons. Also as a VSS subscriber more exclusive tutorials and training and advice for free. Currently you can get all this training and advice on the web for free without VSS and get the licence every 3 years at a competitive price. So what is the advantage?

 

Rather than the web training should be local in the UK rather than just in London and be more than a few tutorials.

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12 hours ago, Jonathan Pickup said:

It is cheaper in the long run to have Vectorworks up to date, rather than paying the price of not having tools that you need. 

 

How do tools that don't work factor into your continued support of VW Jonathan?

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9 minutes ago, Gadzooks said:

 

How do tools that don't work factor into your continued support of VW Jonathan?

was there supposed to be a link to show which tools don't work?

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4 minutes ago, Jonathan Pickup said:

was there supposed to be a link

 

No - Just emphasis.

I think most forum members will know which tools I mean.

 

Edited by Gadzooks
explanation
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Exactly - I’m getting frustrated with consistent freezing, crashing where it just vanishes - I’ve had to set 5m auto backup intervals because it’s so random. I moved a slab in small project today and it hung - tried the same thing a few different ways an the only thing that fixed it was saving with a new name!! 

Sketch lines on forground hidden line now refuse to show on new projects... I have to turn sketch off to get hidden lines back, custom render works will all of a sudden stop working properly until I restart VW.... the callout tool that was ‘enhanced’ a version or two back was nothing short of half baked... the ‘sticky’...I could go on. When it goes, it runs great... until it starts slowing down...

i’m 99.9% certain my issues aren’t the pc... I still have a Revit license to maintain for the last Revit project nearing completion and have been using a colleagues spare archicad seat to see if the grass is greener, both softwares run great to the point of ultimately reliable...

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2 minutes ago, Aspect_Design said:

see if the grass is greener

 

Always a difficult call.

 

If only VW would 'turn around' the failing tools rather than messing around hunting for the next 'fanfare feature'

 

Such a pity that the commercial pressures so hugely influence the ongoing product development over fixing some well known problems.

 

I'm a huge fan of VW since MiniCad, and, like others, prefer the devil I know! I just have to learn the workarounds and thats why this forum is one of the best 'features' of VW 😍

 

 

 

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For example, unworkable large file sizes.

 

For instance sketch facility making the files so large and in affect unworkable. Other programmes such as Sketchup do not have a problem. The sketch mode was the main reason we purchased Vectorworks. In retrospect we should have purchased Sketchup. For instance file size of 50 mb for 2D sketch drawings of a small house. I don’t know how larger practices cope with larger schemes.

 

Also file size increasing significantly when adding pdfs or images [low res] into a vw file. 

 

You can not submit online for planning approval such large file sizes and indeed generally email to clients, consultants and builders. 

 

Viewports taking too long to update.

 

Frequently vw 'not responding'

 

Our pcs are high spec, and well over the min requirements, and so this should not be a problem for a CAD programme.

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1 hour ago, michael john williams said:

For example, unworkable large file sizes.

 

For instance sketch facility making the files so large and in affect unworkable. Other programmes such as Sketchup do not have a problem. The sketch mode was the main reason we purchased Vectorworks. In retrospect we should have purchased Sketchup. For instance file size of 50 mb for 2D sketch drawings of a small house. I don’t know how larger practices cope with larger schemes.

 

Also file size increasing significantly when adding pdfs or images [low res] into a vw file. 

 

You can not submit online for planning approval such large file sizes and indeed generally email to clients, consultants and builders. 

 

Viewports taking too long to update.

 

Frequently vw 'not responding'

 

Our pcs are high spec, and well over the min requirements, and so this should not be a problem for a CAD programme.

 

All these problems I recognise too. Add in:

Push pull tool not finding faces.

Renderworks viewports blacking out until file reopened/VW restarted

Inability to neatly edit linework in hidden line viewports

Basic tools like door, window, stairs having significant limitations which haven't been addressed over many updates

Structural member tool doesn't work properly (correct me if I'm out of date and it's all fixed now)

General slowness and glitchiness with screen redraws, phantom selection highlighting and so on

 

I really do hope that VW have gone some way to addressing all this with VW2019.

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9 hours ago, line-weight said:

I really do hope that VW have gone some way to addressing all this with VW2019

Hopefully! Jim has commented the focus on 2019 was quality... but after 3 service packs and still the issues prevail, it points to larger issues in the software that can’t be fixed by patching. I really do hope 2019 is a stellar release... but on the flip side, Aus/NZ customers are gonna have to wait 2-3 months to update after release for it to be ‘localised’.

11 hours ago, Gadzooks said:

Always a difficult call.

Certainly is - and there have been times when I’ve wondered if I’d done the right thing coming from Revit. Little things like the the callout tool, the laborious way to add additional dimensions... which become big things after a while. My right click menu has become stupidly big to get around some of the issues and save my hand (I’ve already got a trackball to combat RSI). 

Having to make a decision to buy into a platform and workflow in the demo period is always a push - VW has some amazing tools that have made my life much better, but not being able to fully assess the impact of things like manual viewport updates and general instability leaves a taste in the mouth when the quirks and issues start to overtake productivity.

I’m possibly setting up an office with three other designers and a planner; two of them use Archicad, the other on Revit looking to change. There will be no question where he will go when he sees the issues I have, and as much as I‘ve talked up the good points of VW, especially when I start swearing on multiple crashes, blacked out renders and getting coffee every time I need to render viewports... So it’s looking more and more like I’ll need to upskill to be able to share the workload between colleagues- 2019 will almost be a deal breaker if it’s a lemon.

 

Edited by Aspect_Design
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1 hour ago, Aspect_Design said:

 larger issues in the software that can’t be fixed by patching.

 

Yup I feel like that's where we are at present.

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As a large office, we also have been experiencing the above issues and more. Its really not acceptable. Also being on Apple machines, we have the impending removal of OpenGL, which VW does not seem to the addressing, constant SMB issues, that both Apple and Vectorworks needs to resolve. Apple also removing AFP support in their next major update. 
We have had issues like this for months, with no decent feedback/solutions. I doubt they will be listened too and in 2019.

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On 9/3/2018 at 2:17 AM, Aspect_Design said:

I’m getting frustrated with consistent freezing, crashing where it just vanishes...

@Aspect_Design If you are indeed still running VW2018 SP1 as your forum signature states, it would be good to update to SP4.

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On 9/2/2018 at 11:18 PM, michael john williams said:

I foresee no major improvements in 2019 so the question arises again. However we have renewed VSS for another year but more out of loyalty and with the hope there will be a significant improvement in speed and performance as a preference over add ons. Also as a VSS subscriber more exclusive tutorials and training and advice for free. Currently you can get all this training and advice on the web for free without VSS and get the licence every 3 years at a competitive price. So what is the advantage?

 

Rather than the web training should be local in the UK rather than just in London and be more than a few tutorials.

 

@michael john williams Are you using 2015 as per your signature, or are you currently running 2018?  As there have been significant improvements since 2015.  Also, if you have been watching the teaser tuesday info by JimW? You will see that they are indeed working on performance within 2019.

 

Rob

 

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9 hours ago, NeilB said:

@Aspect_Design If you are indeed still running VW2018 SP1 as your forum signature states, it would be good to update to SP4.

I’m on SP4  ... after a long wait for it to be localised

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Well. I decided NOT to renew this year, meaning no versions beyond 2018 for me until I decide it looks like there's something worth paying for.

 

Reading these forums over the past couple of weeks makes me think I made the right decision.

Edited by line-weight
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'image effects' on viewports is the best bit so far. Saves time trying different render modes and waiting for viewports to update and render and the occasional crash on more complex renders.

 

 

 

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