David Vogel Posted February 6, 2017 Share Posted February 6, 2017 I am unfamiliar with this forum and how it works, but I have a persistent issue for which I am seeking help. For the past 3 versions of VW (2012, 2015 and now 2017, running on Mac OSX, now ver. 10.11.6), my Spotlight toolbox shows a red "X" where the Curtain Object tool ought to be, which gives me an error message. Any idea what I need to do to recover that tool? Here is the message I get: An error occurred while opening the plug-in. Make sure that the plugin is located in the "Plug-ins" folder located in the User Data and Preferences Folder. See Vectorworks Preferences - User Folders tab. I don't know what I am supposed to do in the Preferences - User Folders tab, and I cannot locate the plugin in any of the "Plug-ins" folders. Other plug-ins seem to be fine. Any help is appreciated! Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted February 6, 2017 Vectorworks, Inc Employee Share Posted February 6, 2017 Using the Workspace Editor, remove the tool from your workspace and then re-add it back. This can happen when the ID of a plugin changes from version to version in a customized workspace. This video explains the workspace editor: Quote Link to comment
David Vogel Posted February 6, 2017 Author Share Posted February 6, 2017 (edited) Thank you - that helped. Turns out my problem was that the plug-in name was changed some time back from "Curtain Object" to "Soft Goods," but my custom workspace kept the old name, blocking the updated version. All is good now. Edited February 6, 2017 by David Vogel Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.