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How to remove 2017 SP2 from my Mac


jberlin

Question

How can I remove 2017 SP2 on my Mac.  I want to go back to SP1, where everything worked.

 

In short, while in TOP/PLAN View, highlight polyline, convert shape to object, hardscape, in object info click on 3D, choose slab, now try to change from TOP/PLAN view to any 3D view such as TOP or Right Isometric or Fly over tool, VW 2017 SP2 crashes.   This happens on both my Lap Top and  Desk Top, so it has to be a software issue not a graphics card issue, as both macs are different. This did not occur in 2017 SP1, it was perfect!!!!!!

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  • Vectorworks, Inc Employee

To remove the current version, you can use the following steps:

 

 

Then if you private message me the last 6 of your serial number, I can get you the proper SP1 installer for your license if you like.

 

However, normally that kind of problem can be troubleshot and corrected. Reply back with the following and I can take a closer look:

 

 

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