3dconnexion Space Pilot Pro View Buttons functionality

[Mattsaxon]

Hi all 

 

I am new to the forum and this is my first post so hello all, I have usually found that there is an answer or explanation to most questions somewhere on these boards so fingers crossed I might get some helpful responses to this query.

I work as a freelance retail, museum and exhibition designer and have been using vectorworks since version 2008. I have recently upgraded to v2017 from v2013 and have on the whole been impressed by the various improvements. Something that has been very welcome is the improvements to Open GL and also the greatly improved support for the 3d Connexion mice in terms of navigation and application specific mapping to the buttons. However something that seems to have a bug is the mapping of the view buttons for the Space Pilot Pro.

 

These buttons are arranged in a quadrant to the right of the puck and have dual commands assigned to them with either a short or long press of each button. I am running the latest driver v4.3 but am finding that the short press function for each button works - Top View, Front View, Right View. But the corresponding long press function - Bottom View, Back View, Left View does not respond. 

These commands are correctly assigned in the buttons properties tabs and I have tested that they function using the viewer that is available from the 3d mouse home page, so it is not a mechanical failure of the buttons I have also tried de installing and reinstalling driver versions and configuration files but to no avail.  

 

My feeling is that it is a 3dConnexion driver issue as the application specific mapping option for Vectorworks only seems to be available in v4.3 driver, I wonder if this driver is very much written for the Enterprise mouse and that it hasn't been optimised as well for the Space Pilot Pro. I will try to contact 3d Connexion but would be interested in wether this has been the experience of other users specifically of the Space Pilot Pro and of course if anyone has found a solution to it.

 

Cheers

 

Matt

Edited January 9, 2017 by Mattsaxon