Ronan Fitzgerald Posted September 18, 2003 Share Posted September 18, 2003 Hi, We have recently run the update for 10.5 on a number of computers, however, for some reason, when we click on a .MCD file nothing happens. I have tried changing the options in the Folder Options->File Types dialog, but no joy. When restarting Vectorworks, it asks to fix the file associations, which I let it do, but it still doesn't work. The only way I have of opening the files, is to browse from within VW, or dragging the files onto VW from explorer, which isn't too bad, but as a lot of users are used to just double clicking on a file and waiting for a few minutes for VW to load, it gets a bit frustrating, as they are not sure how long to leave it before they realise that it just isn't going to open. Please can you help us out on this one asap. Best regards Ronan Fitzgerald Quote Link to comment
Guest Posted September 18, 2003 Share Posted September 18, 2003 Do the files have the VW icon ? Quote Link to comment
Ronan Fitzgerald Posted September 18, 2003 Author Share Posted September 18, 2003 Yeah, the icons are there, and it says the application responsible for opening is Vectorworks. Any other possibilities...??? Quote Link to comment
Guest Posted September 18, 2003 Share Posted September 18, 2003 And the Type of File says VectorWorks, right? If it does, you may need to reset the registry entries associated wtih VectorWorks. Delete the registry keys that have VectorWorks in them. If you are unfamiliar with the process, you may wnat to call Tech Support and have one of them walk you thru the steps. You can also search the message board for the associating steps. Quote Link to comment
Ronan Fitzgerald Posted September 18, 2003 Author Share Posted September 18, 2003 Telephone support is a bit rubbish in the UK, unfortunately. Also, this is happening to about 4 machines so far, all that have been upgraded from VW 10.2, and some which have VW 8.5 still installed on them. Can you do me a favour and write a .REG file that will delete all the entries and post it up. Thanks Ronan Quote Link to comment
Guest Posted September 22, 2003 Share Posted September 22, 2003 If you go into the registry editor, HKEY Current USER, HKEY Local Machine and HKEY Users all have a software folder within them. Click on the plus sign next to the Software folder in each of the three keys. Click on the Nemetschek FOLDER and hit the delete key. You should be prompted whether you'd like to delete that registry entry. Select yes. Proceed to the next key and repeat the delete. HKEY Users is a little different. If you are on Win ME, 98 or 95, you won't have a Nemetschek folder. If you are on Win NT, 2k or XP, you'll need to go thru the numbered folders and look for a software folder that has the nemetschek folder to delete. Quote Link to comment
Ronan Fitzgerald Posted September 29, 2003 Author Share Posted September 29, 2003 Hi Katie, If I have to do this on every computer in the office it will take an age. Either we will have to create a .reg file to execute on each machine and hope for the best that the HKEY_USERS setting doesn't affect it, or you guys create one and test it. I don't think this is too much to ask as it is related to a problem with the VW 10.5 update. Ideally this would then be added to the update and rereleased. Best regards Ronan Fitzgerald Quote Link to comment
Guest Posted September 29, 2003 Share Posted September 29, 2003 When VW 10.5 first launched initially, did you select YES and Don't show me again when asked if you want all VW files to be associated with this version of VW? If you selected No and "don't show me again" .. the file association is still linked to VW 10.1.2 which is no longer available .. which would cause this problem. If you selected Yes and didn't checkmark Don't show me again, you can select Yes and check mark don't show me again and the problem should go away. You can also reset the file association by choosing the VW 10.5 application on one file and selecting apply to all. Otherwise, you'll have to edit the registry and make sure YES is selected at that dialog box when VW 10.5 is first launched. [ 09-29-2003, 09:43 AM: Message edited by: Katie ] Quote Link to comment
Kong Posted September 29, 2003 Share Posted September 29, 2003 hi. you does probable reset in Vectorworks Preference (File Menu) by click Reset button. then restart a machine.. No sure. but it's on simple way.. may get to work. Quote Link to comment
Ronan Fitzgerald Posted September 30, 2003 Author Share Posted September 30, 2003 Hi Katie, As I mentioned at the start: > I have tried changing the options in the > Folder Options->File Types dialog, but no joy. > When restarting Vectorworks, it asks to fix the > file associations, which I let it do, but it > still doesn't work. I think I have tried all of the usual things, and played around with the associations a bit. I have just done a trial on one of the computers though, and deleted the nemetschek entries in the registry apart from the HKEY_USER entries, and things seem fine. I would prefer a simple registry file though to just run on startup on the network, so if this is something that Nemetschek cannot provide, I will look into producing one myself. Best regards Ronan Fitzgerald Quote Link to comment
J Parkin Posted October 14, 2003 Share Posted October 14, 2003 hey. this might help, we had the same problem, it went away after removing some of the background software shipped with the computer (compaq evos) Quote Link to comment
jnr Posted October 14, 2003 Share Posted October 14, 2003 I had this problem with 10.5. Its not you. For other reasons I reverted to back to 10.1.2 and the problem went away. Its a 10.5 bug. Quote Link to comment
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