Licence server connection lost for one user only

[henry.matter]

I have one user who keeps getting a licence server connection lost error, although there is no lost connection to the network.

this only happend to one user on 2016.

 

Has anyone else had  this before, and is there a known fix or is anyone able to help?

the log file shows a regular in and our for the user...

"09/27 14:52 (vektorwrx) OUT: fundamentals v2016 by douglas@admin-100
09/27 14:52 (vektorwrx) OUT: renderworks v2016 by douglas@admin-100
09/27 14:52 (vektorwrx) IN: fundamentals v2016 by douglas@admin-100
09/27 14:52 (vektorwrx) IN: renderworks v2016 by douglas@admin-100
09/27 14:52 (vektorwrx) OUT: fundamentals v2016 by douglas@admin-100
09/27 14:52 (vektorwrx) OUT: renderworks v2016 by douglas@admin-100
09/27 14:54 (vektorwrx) IN: fundamentals v2016 by douglas@admin-100
09/27 14:54 (vektorwrx) IN: renderworks v2016 by douglas@admin-100
09/27 14:54 (vektorwrx) OUT: fundamentals v2016 by douglas@admin-100
09/27 14:54 (vektorwrx) OUT: renderworks v2016 by douglas@admin-100
09/27 14:54 (vektorwrx) IN: fundamentals v2016 by douglas@admin-100
09/27 14:54 (vektorwrx) IN: renderworks v2016 by douglas@admin-100
09/27 14:55 (vektorwrx) OUT: fundamentals v2016 by douglas@admin-100
09/27 14:55 (vektorwrx) OUT: renderworks v2016 by douglas@admin-100 "

 

thanks

 

H

[PVA - Admin]

For this, you will most likely want to get in touch with your tech support rep directly:

 

http://www.vectorworks.net/international