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Hi all, 

just recently upgraded to VW2016 on PC for the first time after working on mac for years. I'm having trouble with the print setup. Every time I try to set up a page to print on A1 to the plotter, it automatically resets to A4 and another printer and no matter what I try to do I can't get this to stop resetting. It's frustrating as I have to keep publishing to pdf and print that way in the mean time. Has anyone else had this problem and if so do you have a solution for this? Many thanks

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Make sure to manually update the drivers to the latest version:

https://h20565.www2.hp.com/hpsc/swd/public/readIndex?sp4ts.oid=61000&lang=en&cc=us (This is the 24in one, let me know if you have another size)

However, we had a lot of problems with the HP 500 and 800 series, I believe they were addressed by a firmware update from HP in most cases, but I can't recall exactly.

 

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