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runtime error-part 2

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Im running V10 on my pc windows XP.

I have been useing V10 on my system for close to a year without a problem-and suddenly im having these issues

--1) printing to PDF-VW hangs halfway through printing

--2) if I try to open a new file the program quits and i recieve a runtime error

I have disabled McAfee virus protection and still the same.

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How long do you wait when the program "hangs" ?

Do you get an error message?

THe second ifle open crash is a known problem with Adobe 6.0. THis was a problem in previous versions of Adobe 5.5 in early versions of VW, but was worked around. Adobe fixed the problem for version 6, but broke the internal workaround we had in the application.

THe engineers are working with Adobe to remedy the situation.

Meanwhile, when you launch VW, set the printer in File>Print SEtup to something other than distiller. YOu should be able to open as many files as you want after doing so.

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