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  • Vectorworks, Inc Employee

If the same keeps happening after a reboot, reply back with what specific version of Vectorworks you are using. Some versions had specific incompatibilities with things like Office (Office tries to capture the keyboard input before other apps) and they weren't patched until certain SPs were released.

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  • 4 weeks later...


Reboot did nothing...

I am using version 2016 SP3 (Build 301288)...currently up to date with Fundimentals, Architect and Renderworks

Also just noticed that I do not have use of the Heliodon tool or the Renderworks Camera tool...I was trying to perform a shadow study and get the following error when I select either tool

"The plug-in tool "RenderWorks Camera" could not be selected. It is missing necessary resources or the file is damaged."

The same error pop-up occurs with the selection of the Heliodon tool.

Please advise...

Edited by panthony
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