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Door Data/Room Finish Data GONE!!

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On several occasions on several different machines running 10.1 on OSX we are loosing door information on all of our doors. It seems that when we close the file and then go and add a door, this is the point that we find out that the information is gone. We have checked many things and it is not user error because all three of us in the office have had it happen on three different occasions with three different projects. Has anyone had a similiar problem? I would love to hear there's a setting that we are missing that we all have checked or something, but I doubt it.



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So the stuff is on the screen, but you don't see it in the worksheet??

Go to the objects on the screen and click on the data tab of the OIP - see if it has the correct record attached.

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the schedule is on the screen. we want to add a door so we go do that. then we open up the worksheet--we see all of the doors that were already entered. when we go to update schedule, everything that was there goes away except for the door we just entered.

it happens all the time and i guarantee if we open a file right now, go add a door, then try to update the worksheet everything will go away except for the oor we just entered.



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Hi this is Rob from the same office, I couldn't remeber my login. Anyway, you are not getting the point of what is happening. All layers and classes can be ON, information is still gone.

We are using the door tool, also occurs with the room name tool. You put in all of the information for the door or the room (interior stuff) and go to the schedule, update, everything great - perfect. If you close the file, open file (like the next day) add a door or modify the area of a room (because room size changed) and then go to the schedule to see that it picked up the change, all door info and/or room info will be gone. If you then go back to the door (or room name) and select it so that you can see all of the info in the info palette, the info does not exist. It is not there. This has nothing to do with classes and is a pain in the butt.

It is not a file problem as it is occuring on different jobs. It is not a user problem as it is occuring with different people. It is not a computer problem as it is occuring on different computers.

We are using VWA 10.1.2 on Mac OS 10.2.6

We have been getting around this by doing these things last after all changes. Have been lucky that all projects have been relatively small with small number of door or rooms to redo. I myself have been using this software since MiniCad 3 and feel like we are doing nothing wrong. We may be doing something wrong, I just have no idea. We have a couple of large projects about to start with hundreds of doors and rooms and want to get this resolved before we start these.

If we are doing something wrong, please help us!

Thanks for all your help.

Rob Glisson

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is the data gone or can you just not see it?

You may want to check layer and class options as well as layer and class visibility to determine if the data is just not visible or if the data is truely gone.

Make sure the none class and the other class which the object belongs to are set to visible.

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