GoodwinLtg Posted December 19, 2015 Share Posted December 19, 2015 I have recently upgraded my OS on my mac to El Capitan 10.11.2 and now my ESP vision dongle is not recognized, nor does the red light turn on. This means that the vision program will only fire up in demo mode. I have tried starting up on a remote disk using the previous OS X and the dongle is recognized; red light turns on. I am wondering what may have changed between the two OS X versions and am looking for something to "turn back on" in order for the Dongle to start working. Any help would be appreciated. Glen Quote Link to comment
Vectorworks, Inc Employee klinzey Posted December 21, 2015 Vectorworks, Inc Employee Share Posted December 21, 2015 You probably need install a new dongle driver for the new OS. Contact tech support and they should be able to walk you thru updating the driver. Quote Link to comment
GoodwinLtg Posted December 22, 2015 Author Share Posted December 22, 2015 Yes, that is what I needed to do. I am up and running. Thanks, Glen Quote Link to comment
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