Guest Posted March 3, 2003 Share Posted March 3, 2003 Bruce, Did you install the patch for the HP 4mv printer? There are known issues with this printer and OS 10.2.x and higher. There is a ton of information about the problem on Apple's website. You can also download the patch here: http://www.allosx.com/1032414369/ Quote Link to comment
Bruce Glaser Posted March 3, 2003 Author Share Posted March 3, 2003 Thanks Katie, I hope it works. Quote Link to comment
Bruce Glaser Posted March 3, 2003 Author Share Posted March 3, 2003 Katie, The H-P patch didn't work. The patch is for problems associated with OS 10.2, but I have had Jaquar installed for many weeks and have had no printing problems with any app, including VW. It has only been since last week when I updated VW to 10.1 I still have no printing problems with any other apps. Any other suggestions? Quote Link to comment
Guest Posted March 3, 2003 Share Posted March 3, 2003 The patch needed to be installed regardless of whether or not you were seeing symptoms at the moment or not. It's for all flavors of Jaguar printing to the HP 4mv. How large is the VW file you are trying to print? Can you click on Preview in the Print menu and print to that printer from Preview? Quote Link to comment
Bruce Glaser Posted March 3, 2003 Author Share Posted March 3, 2003 Katie, I did install the patch. It made no difference. I tried a 6mb file, When selecting Preview in the print dialog box, it opened the PREVIEW app and displayed the page. It printed. I tried an 8mb file and it didn't even process the file into PREVIEW, nothing happened at all. Quote Link to comment
Bruce Glaser Posted March 4, 2003 Author Share Posted March 4, 2003 I installed the 10.1 update, now I can't print. Doc spools to printer, but printer doesn't respond. Printing fine in other apps, just VW has the problem. Opening print center indicates no job printing. Is this a VW or MAC issue? Mac OS10.2.4 VW 10.1.0 H-P LaserJet 4MV Quote Link to comment
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