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Online Help Won't Open (VW 2013)


Datagrace

Question

Designer 2013 on OS 10.9.5, clicking on Help/Vectorworks Help returns an error message: 'An error occurred while opening the help system. The VW Help folder may be missing or contain invalid data. Please contact technical support for assistance.'

The VW Help folder exists, at the same level as all the other folders within VW 2013. Seeing this on 2 boxes.

The Search-- the one where you enter a string and an animation points to the menu or tool item-- works.

John Weinshel

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