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2015 won't install, mac osx


kioken

Question

I'm upgrading from the 2014 to 2015 version on a Mac. I moved everything listed on this page (http://kbase.vectorworks.net/questions/1105/Uninstalling+Vectorworks#Mac-5-6) to the trash, then I opened the installer.

This is where it gets tricky. My professor received a list of license numbers for her students. When the installer asks for my license information, I entered the serial number my professor sent me. When I click Next the installer quits.

Then I tried the serial number shown on the Request Software License page of the Student Portal, which is not the same as the one my professor sent me. The installer still quits when I click Next.

What should I do?

TIA!

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