BiikeMike Posted October 24, 2014 Share Posted October 24, 2014 I have a very important project I'm trying to get done, and VW is doing nothing but crashing. I'm on OSX 10.9.5 with VW2015 SP1. Here is the log of the latest crash. Of course it's after 5:30 on a Friday so VW Tech support is not around, I'm hoping maybe one of you knows way more about what any of this means than I do. Process: Vectorworks [5787] Path: /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/Vectorworks Identifier: net.nemetschek.vectorworks Version: 20.0.1 [237820] (20.0.1) Code Type: X86-64 (Native) Parent Process: launchd [160] Responsible: Vectorworks [5787] User ID: 501 Date/Time: 2014-10-24 17:39:13.901 -0400 OS Version: Mac OS X 10.9.5 (13F34) Report Version: 11 Anonymous UUID: D022B145-1433-4E9D-2E59-055337DBC59C Sleep/Wake UUID: 59EC4691-1265-41B2-8E1E-8A32719A25B3 Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000038 VM Regions Near 0x38: --> __TEXT 000000010d266000-000000010fc58000 [ 41.9M] r-x/rwx SM=COW /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/Vectorworks Thread 0 Crashed:: Dispatch queue: com.apple.main-thread 0 libpskernel.dylib 0x0000000113649727 PK_BCURVE_clamp_knots + 1127 1 net.nemetschek.vectorworks 0x000000010ee7bdc7 SMLibCurveFromPKCurve(int, SMLib::curve*, SMLib::stacks*, bool, PK_INTERVAL_s*, bool) + 247 2 net.nemetschek.vectorworks 0x000000010ee2d798 GetG1DiscontinuousSegments(TNurbsCurve*, int&, TNurbsCurve**&) + 456 3 net.nemetschek.vectorworks 0x000000010dd743e4 0x10d266000 + 11592676 4 net.nemetschek.vectorworks 0x000000010dd4b355 SnapGeneralLink::SnapSymbolList(BlankType**, bool) + 6981 5 net.nemetschek.vectorworks 0x000000010dd4b6a8 SnapGeneralLink::SnapSymbolList(BlankType**, bool) + 7832 6 net.nemetschek.vectorworks 0x000000010dd691b0 0x10d266000 + 11547056 7 net.nemetschek.vectorworks 0x000000010dd716e0 0x10d266000 + 11581152 8 net.nemetschek.vectorworks 0x000000010dd4c027 SnapGeneralLink::SnapSymbolList(BlankType**, bool) + 10263 9 net.nemetschek.vectorworks 0x000000010dd691b0 0x10d266000 + 11547056 10 net.nemetschek.vectorworks 0x000000010dd4b4c2 SnapGeneralLink::SnapSymbolList(BlankType**, bool) + 7346 11 net.nemetschek.vectorworks 0x000000010dd691b0 0x10d266000 + 11547056 12 net.nemetschek.vectorworks 0x000000010ddcf9b7 0x10d266000 + 11966903 13 net.nemetschek.vectorworks 0x000000010dd78828 0x10d266000 + 11610152 14 net.nemetschek.vectorworks 0x000000010dd50b5d SnapGeneralLink::SnapObject(BlankType**, SnapListLink&) + 12381 15 net.nemetschek.vectorworks 0x000000010dd997a3 0x10d266000 + 11745187 16 net.nemetschek.vectorworks 0x000000010dcdb519 ForEachSnappingLayer(unsigned char (*)(ContainerType**, void*), void*) + 809 17 net.nemetschek.vectorworks 0x000000010dd9827c SnapGeneralLink::SnapGeneral(BoxType**, unsigned char, WorldPt&, ViewPt&, unsigned char&, WorldPt3&, unsigned char, FacePickData*) + 8316 18 net.nemetschek.vectorworks 0x000000010ddbd0b1 GridPalette::DoPointSnap() + 289 19 net.nemetschek.vectorworks 0x000000010ddc7bed GridPalette::LLPaletteGrid(WorldPt const&, ViewPt, unsigned char, TGripLocation*) + 3549 20 net.nemetschek.vectorworks 0x000000010ddc62ea GridPalette::PaletteGrid(WorldPt const&, ViewPt, unsigned char, TGripLocation*) + 938 21 net.nemetschek.vectorworks 0x000000010ddc9a79 StdPaletteGrid(ViewPt const&, TGripLocation*) + 121 22 net.nemetschek.vectorworks 0x000000010e74c4d4 TDCoordinates(ViewPt const&, unsigned char, TGripLocation*) + 484 23 net.nemetschek.vectorworks 0x000000010df961fe MouseManager::ReceiveMouseEvent(MouseManager::TMouseEvent const&) + 3966 24 net.nemetschek.vectorworks 0x000000010d343649 0x10d266000 + 906825 25 com.apple.AppKit 0x00007fff97b8d305 -[NSWindow sendEvent:] + 1229 26 net.nemetschek.vectorworks 0x000000010d36359f 0x10d266000 + 1037727 27 com.apple.AppKit 0x00007fff97b2e8f2 -[NSApplication sendEvent:] + 2819 28 net.nemetschek.vectorworks 0x000000010d3d6e21 0x10d266000 + 1510945 29 com.apple.AppKit 0x00007fff9797e9f9 -[NSApplication run] + 646 30 com.apple.AppKit 0x00007fff97969783 NSApplicationMain + 940 31 net.nemetschek.vectorworks 0x000000010d268024 start + 52 Thread 1:: Dispatch queue: com.apple.libdispatch-manager 0 libsystem_kernel.dylib 0x00007fff8df96662 kevent64 + 10 1 libdispatch.dylib 0x00007fff93276421 _dispatch_mgr_invoke + 239 2 libdispatch.dylib 0x00007fff93276136 _dispatch_mgr_thread + 52 Thread 2: 0 libsystem_kernel.dylib 0x00007fff8df9591a __recvfrom + 10 1 net.nemetschek.vectorworks 0x000000010da0f0e5 TMacSocket::ReceiveFrom(TSocketMsg*, TSocketAddress&, bool&, long) + 149 2 net.nemetschek.vectorworks 0x000000010da02e34 TSerialNumServer::ReceiveQuery(TSocket*, TSocketAddress&, bool*, unsigned short*) + 84 3 net.nemetschek.vectorworks 0x000000010da03099 TSerialNumServer::StartThread() + 281 4 net.nemetschek.vectorworks 0x000000010da03809 0x10d266000 + 7985161 5 net.nemetschek.vectorworks 0x000000010da07c90 0x10d266000 + 8002704 6 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 7 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 8 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 3: 0 libsystem_kernel.dylib 0x00007fff8df91a1a mach_msg_trap + 10 1 libsystem_kernel.dylib 0x00007fff8df90d18 mach_msg + 64 2 com.apple.CoreFoundation 0x00007fff95aa3f15 __CFRunLoopServiceMachPort + 181 3 com.apple.CoreFoundation 0x00007fff95aa3539 __CFRunLoopRun + 1161 4 com.apple.CoreFoundation 0x00007fff95aa2e75 CFRunLoopRunSpecific + 309 5 com.apple.AppKit 0x00007fff97b2b05e _NSEventThread + 144 6 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 7 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 8 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 4: 0 libsystem_kernel.dylib 0x00007fff8df91a56 semaphore_wait_trap + 10 1 libdispatch.dylib 0x00007fff932789f9 _dispatch_semaphore_wait_slow + 206 2 net.nemetschek.vectorworks 0x000000010da07a04 TSemaphoreNew::Wait(unsigned int) + 52 3 net.nemetschek.vectorworks 0x000000010da07f13 TThread::WaitForSemaphore(TSemaphoreNew*, unsigned int) + 19 4 net.nemetschek.vectorworks 0x000000010d9fe642 TLicenseVerifier::StartVerificationThread() + 1810 5 net.nemetschek.vectorworks 0x000000010d9fdf1e TLicenseVerifier::StaticStartVerificationThread(void*) + 14 6 net.nemetschek.vectorworks 0x000000010da07c90 0x10d266000 + 8002704 7 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 8 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 9 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 5: 0 libsystem_kernel.dylib 0x00007fff8df95a3a __semwait_signal + 10 1 libsystem_c.dylib 0x00007fff9903ddc0 nanosleep + 200 2 libsystem_c.dylib 0x00007fff9903dcb2 usleep + 54 3 net.nemetschek.vectorworks.Renderworks 0x000000011bb4aee4 _melange_::GeSleep(int) + 132 (private_mac_pthread.cpp:1143) 4 net.nemetschek.vectorworks.Renderworks 0x000000011bb4865b _melange_::IpKillThread::Main() + 75 (private_ge_sys_network.cpp:139) 5 net.nemetschek.vectorworks.Renderworks 0x000000011bb4a936 _melange_::BaseThread::Action() + 102 (private_mac_pthread.cpp:710) 6 net.nemetschek.vectorworks.Renderworks 0x000000011bb4a715 _melange_::BeginThread(void*) + 21 (private_mac_pthread.cpp:363) 7 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 8 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 9 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 6: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 7: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 8: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 9: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 10: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 11: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 12: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 13: 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 libpskernel.dylib 0x0000000115734a32 create_wrapper + 402 3 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 4 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 5 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 14:: CVDisplayLink 0 libsystem_kernel.dylib 0x00007fff8df95716 __psynch_cvwait + 10 1 libsystem_pthread.dylib 0x00007fff9868fc3b _pthread_cond_wait + 727 2 com.apple.CoreVideo 0x00007fff99556a38 CVDisplayLink::runIOThread() + 656 3 com.apple.CoreVideo 0x00007fff9955678f startIOThread(void*) + 147 4 libsystem_pthread.dylib 0x00007fff9868d899 _pthread_body + 138 5 libsystem_pthread.dylib 0x00007fff9868d72a _pthread_start + 137 6 libsystem_pthread.dylib 0x00007fff98691fc9 thread_start + 13 Thread 15: 0 libsystem_kernel.dylib 0x00007fff8df95e6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff9868ef08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff98691fb9 start_wqthread + 13 Thread 16: 0 libsystem_kernel.dylib 0x00007fff8df95e6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff9868ef08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff98691fb9 start_wqthread + 13 Thread 17: 0 libsystem_kernel.dylib 0x00007fff8df95e6a __workq_kernreturn + 10 1 libsystem_pthread.dylib 0x00007fff9868ef08 _pthread_wqthread + 330 2 libsystem_pthread.dylib 0x00007fff98691fb9 start_wqthread + 13 Thread 0 crashed with X86 Thread State (64-bit): rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000000 rdx: 0x0000000000000038 rdi: 0x000000000910c838 rsi: 0x00007fff52988140 rbp: 0x00007fff52988290 rsp: 0x00007fff52988170 r8: 0x0000000115d998b0 r9: 0x0000000115dca7f0 r10: 0x00007fff8df96d9a r11: 0x0000000000000246 r12: 0x0000000115e3e130 r13: 0x0000000115e3e138 r14: 0x0000000115e3e1f0 r15: 0x00007fff52988308 rip: 0x0000000113649727 rfl: 0x0000000000010246 cr2: 0x0000000000000038 Logical CPU: 0 Error Code: 0x00000004 Trap Number: 14 Binary Images: 0x10d266000 - 0x10fc57ff7 +net.nemetschek.vectorworks (20.0.1 [237820] - 20.0.1) <4FF047AC-A15A-388C-BC72-5CB2FD6A8D7C> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/Vectorworks 0x110baf000 - 0x111101ff7 +libdcu2d59.dylib (0) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libdcu2d59.dylib 0x111372000 - 0x11153bff7 +Python (3.3) <44DED1B9-A30A-9B29-97BD-038EBE557C6D> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/Frameworks/Python.framework/Versions/3.3/Python 0x111656000 - 0x11165cff7 +net.nemetschek.VWMM (1.0 - 1) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/Frameworks/VWMM.framework/Versions/A/VWMM 0x11166a000 - 0x11287cfff +libPDFNetC.dylib (6.2) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libPDFNetC.dylib 0x112d9a000 - 0x112da1ff7 +libpsassemblyrep.dylib (0) <954E0774-C5CD-6DE3-22D7-70EE3DDE1337> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsassemblyrep.dylib 0x112dad000 - 0x112ed3fff +libpsgeneric.dylib (0) <16434FC1-4AFE-2572-9466-0ED95AAC47D1> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsgeneric.dylib 0x112f1e000 - 0x112f48fff +libpsiges.dylib (0) <31951056-17AE-A064-B182-9C8E600C1342> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsiges.dylib 0x112f66000 - 0x112f9dfff +libpsinterop.dylib (0) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsinterop.dylib 0x112fd6000 - 0x112fdaff7 +libpspropertiesbase.dylib (0) <1CB5C0EF-333F-CB24-AB99-70805878F9B9> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpspropertiesbase.dylib 0x112fe4000 - 0x1130a3fff +libpsxlatorbase.dylib (0) <2C91607D-8A0F-C779-99D4-D4E81D4CBC7E> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsxlatorbase.dylib 0x1130f1000 - 0x1130f6fff +libpspropertiesbrepimporter.dylib (0) <6DADA85A-7C08-35C5-9B70-A7ACD58C6DA3> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpspropertiesbrepimporter.dylib 0x1130fb000 - 0x11325efff +libpsxcore.dylib (0) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsxcore.dylib 0x1132b2000 - 0x1132b2ffd +cl_kernels (???) cl_kernels 0x1132b7000 - 0x1134b7ff7 +libpsxiges.dylib (0) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsxiges.dylib 0x11352b000 - 0x11352bfff +cl_kernels (???) cl_kernels 0x11352e000 - 0x11355bff7 +libpsxmil.dylib (0) /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpsxmil.dylib 0x113573000 - 0x115d7cfff +libpskernel.dylib (0) <676855BD-5283-353C-BB68-24CF1DFE373C> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libpskernel.dylib 0x115f50000 - 0x115f54fff +libmessagehandler.dylib (0) <5E11829B-5D9A-2FE3-D117-B676A3826648> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libmessagehandler.dylib 0x115f59000 - 0x115f95fff +libHSIMac.dylib (1) <6FE8F1E2-F7CF-3811-BD08-58A0F74FB012> /Applications/Vectorworks 2015/Vectorworks 2015.app/Contents/MacOS/libHSIMac.dylib 0x116101000 - 0x116102fe4 +cl_kernels (???) <60F13FFC-05AF-40EF-96B5-E0B62109FBFA> cl_kernels 0x116110000 - 0x116111ff9 +cl_kernels (???) cl_kernels 0x117e35000 - 0x117e6bfff libiodbc.2.dylib (42.5) <8BED3DB2-DA24-375E-B020-C085BD08A1F7> /usr/lib/libiodbc.2.dylib 0x117e7a000 - 0x117e7cff7 com.apple.textencoding.unicode (2.6 - 2.6) <0EEF0283-1ACA-3147-89B4-B4E014BFEC52> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings 0x11a266000 - 0x11a2a8ff7 +net.nemetschek.vectorworks.TesterModule (1.0) /Applications/Vectorworks 2015/*/CheckForUpdates 0x11a3cc000 - 0x11a412fff +net.nemetschek.vectorworks.RenderSettings (1.0) <122B89A0-A383-3E20-906B-183786D4CB48> /Applications/Vectorworks 2015/*/RenderSettings 0x11a6eb000 - 0x11a95bfff +de.computerworks.vectorworks.CWLibraryUniversal1 (D20.0.1 R1 - 1.0) <4172A489-7000-39CB-9DDE-EDE28FAD8992> /Applications/Vectorworks 2015/*/CWLibraryUniversal1 0x11ab1e000 - 0x11ad15ff7 +com.encina.gbXML (1.0) <83A0D5E9-1C64-3140-A35F-67AB77079372> /Applications/Vectorworks 2015/*/gbXML 0x11aeb6000 - 0x11aefcff7 +net.nemetschek.vectorworks.TesterModule (1.0) <2FDA79AA-B0FE-3F0D-BB3D-3667CA5E5F48> /Applications/Vectorworks 2015/*/OnlineResources 0x11af25000 - 0x11af78ff7 +net.nemetschek.vectorworks. 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0x7fff94b22ff7 com.apple.NetAuth (5.0 - 5.0) /System/Library/PrivateFrameworks/NetAuth.framework/Versions/A/NetAuth 0x7fff94b23000 - 0x7fff95977ff7 com.apple.WebCore (9537 - 9537.78.1) <56C3D4BF-2495-3FD2-8212-91AF7DF693B8> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/WebCore 0x7fff95a33000 - 0x7fff95c18fff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation 0x7fff95c19000 - 0x7fff95c5efff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib 0x7fff95c5f000 - 0x7fff95c89ff7 libsandbox.1.dylib (278.11.1) /usr/lib/libsandbox.1.dylib 0x7fff95c8a000 - 0x7fff9606bffe libLAPACK.dylib (1094.5) <7E7A9B8D-1638-3914-BAE0-663B69865986> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.framework/Versions/A/libLAPACK.dylib 0x7fff9606c000 - 0x7fff96316ff5 com.apple.HIToolbox (2.1.1 - 698) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.framework/Versions/A/HIToolbox 0x7fff96367000 - 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Bruce Kieffer Posted October 26, 2014 Share Posted October 26, 2014 (edited) I had my first crash with VW 2015, SP1 yesterday. I cringe when I see the spinning ball of death knowing that a crash is eminent. When it happens it seems like time slows way down, and all I can think about is when did I save last. It's a sinking feeling! I highly recommend the use of Autosave in preferences. I have mine set to every 5 minutes and create a copy. Edited October 26, 2014 by Bruce Kieffer Quote Link to comment
mjm Posted October 26, 2014 Share Posted October 26, 2014 ^^what Bruce says, though I have autosave set to every xx operations, create a copy. I then try to remember to clean out the VW Backup Folder for the job, as, after a day of pounding the keys on a 100MB file, the backup folder gets really really large, so I prune em back. Quote Link to comment
RWSD Posted October 27, 2014 Share Posted October 27, 2014 Me too. 2015 has seemed pretty stable. Now back to frequent crashes. Perhaps Nemetschek could comment... Ronnie Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 27, 2014 Vectorworks, Inc Employee Share Posted October 27, 2014 If you get crashing regularly, get in touch with tech support when they are available and include this: Windows: http://kbase.vectorworks.net/questions/1227/Sending+in+Crash+Logs+%28Windows%29 Mac: http://kbase.vectorworks.net/questions/1092/Sending+in+Crash+logs+%28Mac+OS+X%29 as well as this: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler along with a FULL description of everything you were doing prior to the crash as well as any steps you are able to take to cause the crash to happen on demand and the VWX file you can cause it in. Unfortunately, just a crash report with no description of the steps leading up to the crash and no file to examine gives us nothing to go on in most cases. Certain types of crash can be diagnosed from just the log, but not most. Quote Link to comment
jnr Posted October 28, 2014 Share Posted October 28, 2014 Was it yogi berra who said "its deja vu all over again"? There seems to be a pattern here. 2013, 2014, now 2015. First release with some glaring issues, but for the most part stable; SP1 a crash master. Am having similar issues on Mavericks, especially printing from Publish (pdf, plotter, doesn't matter). Where do we send our invoices for lost billable time? Will Yosemite and now finally 64-bit (three years late), be the holy grail to give us stable software? Perhaps wishful thinking I suppose.... ugh... Quote Link to comment
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