JoshW Posted June 3, 2014 Share Posted June 3, 2014 Pretty much what the title says. We have a building model file, a interior file for the interiors of the floor plates and then several production files. In the production file, after updating references the building shell layers mysteriously ran off about 300' in the y direction and -250' in the x direction. The interior file stayed in the same location. The floor plan, wall section and elevation files all show the exterior shell in the correct place. Any body have any thoughts other than use a better program because I'm fresh out. Quote Link to comment
RickR Posted June 10, 2014 Share Posted June 10, 2014 Best to call tech support! Quote Link to comment
JoshW Posted June 25, 2014 Author Share Posted June 25, 2014 Still running into this issue. Sent a note off to tech support last night, waiting to hear back. It's making the program unusable for projects of this scale. If there is no fix for this, we will need to realign about 60 wall section viewports with their detail annotations. Quote Link to comment
Trillian Posted July 25, 2014 Share Posted July 25, 2014 Did you ever get a response to this? Also having this issue recently, no idea what triggered it. Quote Link to comment
JoshW Posted July 28, 2014 Author Share Posted July 28, 2014 We were told that the user origin had moved in the referenced files. How it happened was never resolved. Our main fix at this point is to check off the "ignore user source origin" on the dialogue box when creating a reference. Quote Link to comment
Trillian Posted July 29, 2014 Share Posted July 29, 2014 Thanks for the reply Josh, I never even noticed that option in the dialogue box. A workaround will certainly do for now. Quote Link to comment
Trillian Posted July 30, 2014 Share Posted July 30, 2014 (edited) Josh, I was informed by our reseller tech support that it is due to a known bug rotating the plan and then changing layers. Apparently it was fixed in v2014 (though not in v2013 which I still use). The workaround suggested to me was to rotate plan only by coordinates which seems bizarre. Or upgrade to 2014. Edited to add in case it helps anyone else: they also said the problem was increased to due both files referencing the same drawings. Again I don't really understand why. Edited July 30, 2014 by Trillian Quote Link to comment
anton Posted November 3, 2014 Share Posted November 3, 2014 Hi there, thank you for the information, we are using 2015, and still have this problem with shifting viewport contents, our vectorworks reseller help has been of no use so far, he suggested it would have something to do with that the scale of the referenced drawings where different, or that there was some sort of loop in the referenced way, we tried ticking the 'ignore user source origin' tick in the editing reference window, and it solved some of them (by almost shifting it back to its original position, but not quite), but it didn't change other drawings back at all, very odd, and still no solution to the problem, do you have contact information for your vectorworks source that knew about this problem? kind regards Quote Link to comment
BG Posted November 3, 2014 Share Posted November 3, 2014 We'll try ticking the ignore user origin & see if that helps. There is definitely a big issue there that needs fixing asap. We've ignored it to date & shifted the errant viewports back to their correct positions, but this is a major hassle. Quote Link to comment
BG Posted November 3, 2014 Share Posted November 3, 2014 A coworker just had all of her referenced viewports move in one of her files - there were around 30-40 viewports that moved...she is not happy. Quote Link to comment
Patrick Fritsch Posted November 3, 2014 Share Posted November 3, 2014 Just experienced this as well, I thought I had just forgot that I moved the objects in the referenced files. I think it is coincidental with SP1? Quote Link to comment
AlanW Posted November 23, 2014 Share Posted November 23, 2014 Hi, I had this issue where one of the xrefed drawing viewports moved and we found that we fixed it by resetting the 0,0 point back on the reference drawing that moved. and reopened the drawing or refreshed the viewport reference and it came back to the original position. Don't try moving the drawing back. Just make sure they all have the same 0,0 point. Hope this helps. Quote Link to comment
JoshW Posted December 5, 2014 Author Share Posted December 5, 2014 I've found that although the 64-bit framework of 2015 makes large project files and referencing more stable, the entire workflow is still too cumbersome to be efficient. I am trying to refrain from references whenever possible and advocate for shifting platforms to something that meets our needs whenever I can. Quote Link to comment
anton Posted July 21, 2015 Share Posted July 21, 2015 We are having the exact issue with one of our larger projects (over 300 viewports has shifted...), some were restored by the unticking of ignore user origin box, but certainly not all, we are on service pack 4... still no fix in site? Quote Link to comment
rDesign Posted July 21, 2015 Share Posted July 21, 2015 Anton- Service Pack 4, but of which version: 2014 or 2015? Quote Link to comment
Andrew Davies Posted August 14, 2015 Share Posted August 14, 2015 I seem to be having this same issue. Mac OS 10.10 VW 2015 Service Pack 4 Any update - I have 5 referenced viewports - no other way of setting it up and they are jumping around. not good. Quote Link to comment
Andrew Davies Posted August 14, 2015 Share Posted August 14, 2015 Also - can't find the option to ignore user origin - where is this? Thanks Quote Link to comment
whashisface Posted September 1, 2015 Share Posted September 1, 2015 Andrew: if layer referencing - right click on the viewport in the navigation window and select edit. The option to ignore source user origin is towards the bottom of this dialogue box. We are also having this issue with VWs 2015 SP4. It seems to affect certain user's computers more than others. Generally we check all the origins to ensure they are the same which usually works. Otherwise we have checked the ignore user origin. We have been sent a pdf from our reseller [Tips & Tricks - origins] which explains the difference between internal, user and temporary origins. It doesn't really help as the system seems overly complex to me but we're going to try and ensure the internal origin and source origin are the same from now on to see if this helps. This could do with being resolved ASAP as it's incredibly frustrating! Quote Link to comment
whashisface Posted September 1, 2015 Share Posted September 1, 2015 Actually, I've just looked at our projects and generally the user origin and the internal origin overlay so that can't be causing the issue of the origin jumping. Quote Link to comment
Andrew Davies Posted October 25, 2015 Share Posted October 25, 2015 Any news on this? I have VW 2016 on os X and this problem is driving me crazy. Can't trust Vectorworks at the moment Quote Link to comment
Fed Posted January 15, 2016 Share Posted January 15, 2016 I'm having the exact same problem in Vwx 2015 SP4, and it's driving me nuts. Anyone find any resolution to this? Quote Link to comment
ida Posted January 18, 2016 Share Posted January 18, 2016 Hi, We had some problems with references moving randomly. But realised that if we updated the reference even if it was not marked as "up to date" it jumped back in the right place. Have no idea why, but after SP2 2016 it has not been an issue. Ida Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted January 18, 2016 Vectorworks, Inc Employee Share Posted January 18, 2016 I havent seen any new recurrances of this since Vectorworks 2016 Sp2, with the caveat that some users had issues in that version IF they had created the reference BEFORE SP1 or SP1 was installed. I advise anyone who is still seeing the issue in 2016 SP2 (or later) to break and recreate that reference, then save and proceed. Let me know if the issue persists after that. Quote Link to comment
abrewin Posted February 3, 2016 Share Posted February 3, 2016 I am having the same problem. I am up to date with Service Pack installs; I've also had a couple of the viewports go missing. Anyone else still having this issue? Best, Andrew Quote Link to comment
Tom Klaber Posted March 23, 2016 Share Posted March 23, 2016 We are finding that it is not the references that are changing orgin but the file itself is having its user origin changed. Still happening in 2016 SP2 - though the files are older. Quote Link to comment
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