Michael Gilbert Posted November 24, 2002 Share Posted November 24, 2002 We are currently using VW 8.5.2 and hanging on till we upgrade to Mac OS X. However, can anyone help me solve a problem. All the VW apps apart from one export images fine as PDS, Tiff, JPG and the images are fine in preview. However, on one machine this is not the case. Previewing shows a blank image only. I have tried re-installing and copying settings from other copies without success. Does VW utilise any non VW resources when exporting image files? All the machines are Mac G4s running OS 9..0 or OS 9.1. Thanks Michael Quote Link to comment
simtav Posted November 25, 2002 Share Posted November 25, 2002 Michael I had problems with exporting images that were solved by re-installing Quicktime, this was on a PC however so not sure about Mac. I believe VW uses this component to export images. ST ;-) Quote Link to comment
Guest Posted November 25, 2002 Share Posted November 25, 2002 Michael, This could be caused by the version of VW you are using. If you have installed QT 6 recently, please revert back to QT 5. If you are using QT 4 or 5, you may need to reinstall QuickTime. QT 4 should be on the install CD. QT 5 is hard to find on the internet these days. If you install QT 5, make sure you use a custome install and not the typical install. Select all the components to install and finish the installation. All image export and imports should be in working order. Quote Link to comment
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