Dubman Posted January 9, 2014 Share Posted January 9, 2014 I've been printing to my new HP T120 large format printer with 24" roll bond paper. Purchased it may of last year & worked great right out of the box for 7 months @ 50 to 60 hours a week. No problems, now that the contract work is over I brought the computer my equipment to my home office & re-connected everything the same as before. Now it is clipping the bottom half of a 24"x36" page size for no reason. I've re-installed the printer driver & made sure all firmware is up to date. I can print from other software & PDF's on a whole 24"x36" page size with no problems. It seems to be only VectorWorks. I was using VW 2013 architect & just installed the 2014 version & same thing keeps happening. Any suggestions ? Please help, soon starting another contract project & get rent for my printer, if it works. Thanks! Quote Link to comment
Dubman Posted January 9, 2014 Author Share Posted January 9, 2014 Also I'm using Windows 7 Pro Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted January 9, 2014 Vectorworks, Inc Employee Share Posted January 9, 2014 If you export from Vectorworks to a PDF, then print that PDF, it does indeed print as expected? (Confirming as I am tracking a similar problem with a few users at the moment.) Could you please attach a screenshot of your File > Page Setup dialogue as well? http://kbase.vectorworks.net/questions/892/How+to+take+a+Screen+Shot Quote Link to comment
Dubman Posted January 10, 2014 Author Share Posted January 10, 2014 Yes, it prints the 24"x36" drawing converted to PDF completely. It also can print a 24"x36" page from Microsoft Publisher completely. Attached is the screen shot of the page set up screen & another one of the printer set up Thanks for any help Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted January 10, 2014 Vectorworks, Inc Employee Share Posted January 10, 2014 In the Page Setup dialogue, set it up according to these steps instead: http://kbase.vectorworks.net/questions/800/Page+Setup (the steps are designed for a different issue, but theyll work for this test.) Then, please tell me if the print then appears the same as before, only getting half the drawing, or if not, what is different. Quote Link to comment
Dubman Posted January 10, 2014 Author Share Posted January 10, 2014 the same as before, only half of the drawing, no difference Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted January 10, 2014 Vectorworks, Inc Employee Share Posted January 10, 2014 Gotcha, please send the following from that machine: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler to tech@vectorworks.net and we will go from there. Quote Link to comment
Haich Posted January 24, 2014 Share Posted January 24, 2014 Turning OFF GDI+ imaging in Tools->Options->Vectorworks Settings->[Display]Tab allowed my T120 to plot the whole page instead of just half. I got this workaround from someone at Nemetschek. Unfortunately, you will not be able to use any layer transparency. I've had this problem in VW2013 and VW2014. -Henry Quote Link to comment
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.