Failure to print from VW 2014

[K Irish]

In an attempt to isolate my problem I have:

--"created a new blank file"

--drew a single line

--exported to PDF. functions fine

--print to an HP 9800

It just says "spooling", but never prints.

Reboot, redo, same result.

Same process with VW2012, everything works fine.

Checked for upgraded driver for the printer. I am running the most current version.

I have InteriorCAD 2012 plugin running with VW 2012. I have a 2014 trial version of ICad running on VW2014. This is the only variable that I can think of that may be responsible for the problem. Can any of you think of other variables to look at? Thanks so much for your help.

Ken

Windows 7 Professional, 64 bit

Dell Precision 1600, 16GB RAM

[PVA - Admin]

I have seen similar issues to this crop up recently and am tracking them now. Would you please send any example file where that occurs, along with this:

http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler

to tech@vectorworks.net ? I'm gathering info from the various cases to see if there is something in common.

Edited December 30, 2013 by JimW

[Tom Howard]

I just bought a brand new Windows 8.1 laptop, installed Vectorworks 2014, and am experiencing this same issue... Any update on this?

-Tom

Windows 8.1, 64-bit

Vectorworks 2014 Designer w/ Renderworks

[PVA - Admin]

After installing the latest drivers for the HP 9800 the problem still occurs?

Were you able to export to PDF without issue? if so, if you print from that PDF, does it print as expected?