HP Sauce Posted October 9, 2013 Share Posted October 9, 2013 Reproduction steps: 1) Insert image into drawing 2) zoom in or out Result: VW pauses, shows flash of image, performs zoom operation (0.5 second total) Tried disabling Quartz/Enhanced options, problem persists Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 10, 2013 Vectorworks, Inc Employee Share Posted October 10, 2013 Reply back with the following please and we can have a look: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler Quote Link to comment
HP Sauce Posted October 10, 2013 Author Share Posted October 10, 2013 Apparently SPX files are not allowed to be uploaded here... but here's a snap of the GPU info Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 10, 2013 Vectorworks, Inc Employee Share Posted October 10, 2013 (edited) Go ahead and email that file to tech@vectorworks.net with "ATTN Jim" for the subject please, we can take a look at the full profile. Also, if you could in that email include one of the image files that you confirmed to have this issue, just in case. (I'll see about having SPX files added to the allowed list of formats for the forums if thats possible.) Edited October 10, 2013 by JimW Quote Link to comment
HP Sauce Posted October 10, 2013 Author Share Posted October 10, 2013 Ok, sent. One thing I noticed that is odd is Sys Profiler only reports 1 cpu / 4 cores... why might this be? I tried running the old nvram boot-args to see what was set but the correct usage escapes me Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 10, 2013 Vectorworks, Inc Employee Share Posted October 10, 2013 That seems normal, those i7 iMacs were 1 CPU, 4 cores, hyperthreaded to 8 total I believe. So if you pulled up Activity Monitor it would show 8. (My iMac12,1 is 4 cores, but not hyperthreaded, so I only see 4 in activity monitor.) In any case, that shouldn't affect this behavior. Taking a look now. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 10, 2013 Vectorworks, Inc Employee Share Posted October 10, 2013 It looks like this machine is 10.9 Mavericks pre-release, so we wouldn't have any compatibility with this OS yet. Do you have any other Macs or Windows machines with a supported OS that you could test to see if you get the same slowness on? Quote Link to comment
HP Sauce Posted October 10, 2013 Author Share Posted October 10, 2013 (edited) Yes you're quite right, Activity Monitor does show 8. Mavericks Crisis #58 averted. Unfortunately I don't have any other machines I'm willing to put the release on. I'll check back once the GM goes public later this month. Edited October 10, 2013 by highpass Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 10, 2013 Vectorworks, Inc Employee Share Posted October 10, 2013 Understood, thank you. I'll be able to get more direct answer for you once the OS is officially released. (Engineering is quiet on things that are still in the realm of developers-only.) Quote Link to comment
HP Sauce Posted October 10, 2013 Author Share Posted October 10, 2013 Typical! Thanks for the help thus far. Quote Link to comment
BiztroBill Posted October 10, 2013 Share Posted October 10, 2013 But wait. I'm getting glitchy zooms, too. I've had VW 2014 running for several weeks, but this prob only showed up in the last couple of days. Regardless of images, or whether the file is new or a converted older file, I get herky-jerky response when I zoom with mouse wheel. By that, I mean that when I zoom in by a few 'clicks' on the mouse wheel it zooms, pauses, goes back to original zoom and then zooms in to the expected scale. No probs if I zoom a click at a time. Logitech M510 wireless usb mouse, current driver according to Logitech download page. This is one of many new symptoms that have been popping up this week, so it might be hard to pinpoint. Any ideas? Quote Link to comment
HP Sauce Posted October 10, 2013 Author Share Posted October 10, 2013 That's the same problem exactly. Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted October 10, 2013 Vectorworks, Inc Employee Share Posted October 10, 2013 Do you see the same slowness if you use the Zoom tool instead of the mouse zoom, in both of its modes? Quote Link to comment
HP Sauce Posted October 10, 2013 Author Share Posted October 10, 2013 Seems I misspoke - the problem only occurs for me if using the zoom tool, or keyboard shortcuts assigned to zoom in/zoom out. Zooming with the mouse wheel works fine. Quote Link to comment
BiztroBill Posted October 11, 2013 Share Posted October 11, 2013 Yes, I see the same herky-jerky zoom when I use the zoom tool. One other observation that might be important: If if I use the mouse wheel to zoom in and out from one mouse position without pause, it seems to work ok. But if I zoom once, then pause a sec, and un-zoom or zoom to a 'very different' mouse position it goes bonkers again. I guess that has something to do with having to redraw another part of the screen? Quote Link to comment
BiztroBill Posted October 17, 2013 Share Posted October 17, 2013 I figured it out. No more glitchy zooms if I open Preferences>Display tab and check the 'Enhanced Navigation Graphics' box. Now I'm back to normal with mouse zoom. Quote Link to comment
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