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door tool abberation

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I am having some difficulties with my door tool on one of my computers. When I try to change the door leaf information it never changes, it always appears as a solid door in 3D. I can change the shape and configuration but the leaf changes never show up. This is not happening on my PC. Both the Apple and PC are running 2013.

The Apple is 10.8.4 on a Mac and the PC is operating with Windows 7.

Any guidance is appreciated.

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Does it not show up in the preview windows, or does it not appear both there and in the document itself?

Does the same thing happen even in a new blank file on that Mac?

A general note, but make sure you have the latest service pack for 2013, it should be SP4 as of this posting:


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It does not shop up in either the preview windows nor in the document itself. I've tried new blank files as well as old files. I am running SP4 already.

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