VSS: ability to delete users

[Christiaan]

The instructions on the VSS user management page suggest that you can delete a user: "Deleting an account will remove it without further confirmation, making the slot available for a new user. Please be patient when deleting, as it can take awhile for the process to complete."

But there's no option to delete a user. The only options available are "reactivate" and "reset password".

We'd like the ability to delete users.

[PVA - Admin]

Checking with the VSS folk now.

(I would assume there would be no reason to not have the option to delete users if you also have the option to add and administer them.)

[Christiaan]

I would assume there would be no reason to not have the option to delete users if you also have the option to add and administer them.

Correct.

[PVA - Admin]

The answer was that VSS users are seeing that and a few other management options that have yet to be implemented.

On the surface it seems easy, but the Service Select portal ties into all of our distributors as well in a variety of different ways. Once that gets sorted out among the various iterations employed by a number of our distributors and resellers, every contract manager will be able to admin their account as you would expect.

In short, its coming eventually, but when it will arrive depends on a number of exceedingly intricate changes across lots of departments/companies, so I could not get an exact date.

[Christiaan]

Great, thanks Jim.