Gregmuzza Posted September 19, 2013 Share Posted September 19, 2013 Hello all, I've consistently have problems exporting renders. If I export an image (300 dpi, .png), 30% of the time I either get blank white or black image. This problem has come to a head today as I get a white render on every export I do. It is not render style specific and the resultant image file is only 163 KB. I've exported 22 Images today and every one has just been a white image. I've reloaded vectorworks, switched off my computer and restarted it, I've even started drawing in a new document. Same problem. Can anyone help? Anybody having this problem and have a solution to overcome it? Thanks in advance Greg Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 19, 2013 Vectorworks, Inc Employee Share Posted September 19, 2013 Are you exporting directly from the design layer or from a sheet layer with viewports? If you attempt to export from both, do you get the same results? If you export in wireframe do you see the same white/black? Quote Link to comment
Gregmuzza Posted September 19, 2013 Author Share Posted September 19, 2013 Hello, Thanks for your response. I export from viewports on sheet layers and saved views, this is where the problem is happening. I currently don't export directly from from the design layer, so I will have to give it a test. The frustrating thing is, after 30 exports, vectorworks is now exporting correctly, without any tweeks or alterations from me. So I'm back to 1/3 being a white or black render. I will do further tests are you suggest using wireframe etc and I will post the results on here. Greg Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted September 19, 2013 Vectorworks, Inc Employee Share Posted September 19, 2013 What operating system are you currently using? On Windows at least, symptoms like that can sometimes be as simple as QuickTime needing to be reset (which can be done by rebooting normally) or restarting a browser in the background that has video playing in it. However you said you had already rebooted it to no avail, so if it does start to happen again let us know and we can go further. Quote Link to comment
Gregmuzza Posted November 16, 2013 Author Share Posted November 16, 2013 Hi JimW I'm still getting these issues. However, I'm restarting my computer whenever this happens and sometimes it solves the problem. But I'm not convinced it's the act of restarting the computer that's fixing it. I can go for hours exporting artistic renders with no problems, then all of a sudden, I will have hours of white and black screens. I cant seam to find a pattern. But I'm starting to come to terms with it, a bit like getting used to having permanent cold, I just need to buy more tissues. G Quote Link to comment
Vectorworks, Inc Employee PVA - Admin Posted November 18, 2013 Vectorworks, Inc Employee Share Posted November 18, 2013 Email the following to tech@vectorworks.net and we can have a closer look: http://kbase.vectorworks.net/questions/627/DirectX+Diagnostics+and+System+Profiler Quote Link to comment
Gregmuzza Posted November 20, 2013 Author Share Posted November 20, 2013 Done! Ta Greg Quote Link to comment
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